Ettleson Buick GMC

Package My wife made an appointment. I brought her Buick in a little early but was greeted warmly and offered a loaner or ride by Randy. Andy, a really great My wife made an appointment. I brought her Buick in a little early but was greeted warmly and offered a loaner or ride by Randy. Andy, a really great guy, gave me a ride. When the work was done, Randy called. The car looks great. Thanks a lot. More

My car suddenly started acting crazy and then would not star I parked my car in a busy parking lot and when I returned from my shopping my car windows were all opened. I thought what did I do? So I drove home I parked my car in a busy parking lot and when I returned from my shopping my car windows were all opened. I thought what did I do? So I drove home and parked the car in my garage. When I went back to the car to make another errand, the windows were all opened again! So I went to the post office and left the car running but then went to a restaurant to meet a friend and when I parked the car and turned it off, it would not turn back on. I called roadside assistance and she said I need to put my key in a hole in my console. That didn't work so a very nice man came within 30 minutes and jumped my car. I drove straight to the dealership and they discovered that I had accidentally dropped my key into a glass of water and it destroyed my key. I left the car overnight and they fixed everything and did my oil change and even rotated my tires. More

Took care of everything Was greeted by Brian Greene, service advisor, who took excellent care of everything. Even offered a discount on my oil change. Excellent advisor who w Was greeted by Brian Greene, service advisor, who took excellent care of everything. Even offered a discount on my oil change. Excellent advisor who was very knowledgeable about my needs. More

Amazing service! The attention and service of my sales rep Tom and the GM Frank was amazing! I won’t be going to any other dealer to purchase or lease a car in the fut The attention and service of my sales rep Tom and the GM Frank was amazing! I won’t be going to any other dealer to purchase or lease a car in the future! More

Front end work Brian checked me in, simply and quickly. Texted and called with estimate and updates. Car was ready when promised. Ettelson Buick service has always d Brian checked me in, simply and quickly. Texted and called with estimate and updates. Car was ready when promised. Ettelson Buick service has always done right by us. More

Great car buying experience We received a pretty good deal from this dealership. Salesman was friendly and eager to please. This is our 3rd car we bought from them and would go b We received a pretty good deal from this dealership. Salesman was friendly and eager to please. This is our 3rd car we bought from them and would go back again More

Pre owned Cadillac purchase This was the first car I’ve purchased in 16 years. After I found the car on the Ettelson website my wife and I visited the dealership and we were int This was the first car I’ve purchased in 16 years. After I found the car on the Ettelson website my wife and I visited the dealership and we were introduced to Tom O’Malley who took tplenty of time to answer all questions and take a retest drive. The price was as advertised And everyone we dealt with made the experience easy. The only delay was an extended wait for the finance team to finish the deal. All in all good experience. More

sales staff I HAVE BEEN TO ETTLESON MANY TIMES FOR SERVICE ( EXCELLENT) , PARTS AND NEW OR CERTIFIED CARS. I BOUGHT A NEW ONE THIS TIME. THE SALES STAFF WAS COUR I HAVE BEEN TO ETTLESON MANY TIMES FOR SERVICE ( EXCELLENT) , PARTS AND NEW OR CERTIFIED CARS. I BOUGHT A NEW ONE THIS TIME. THE SALES STAFF WAS COURTEOUS, NON-THREATENING KNOWLEDGEABLE ABOUT THEIR PRODUCTS ,NO HIGH-PRESSURE TACTICS EMPLOYED.. FRANK AMADEO, MISS REYES AND I SAT DOWN ,FOUND THE CAR THAT FITTED MY SPECS AT ANOTHER DEALERSHIP AND MADE A DEAL. I LEFT FEELING GREAT.I KNOW I GOT A BETTER DEAL HERE BECAUSE I HAD BEEN TO OTHER BUICK DEALERSHIPS .THIS IS MY FIRST CAR PURCHASE FROM ETTLESON. I AM A LIFETME GM CUSTOMER I HAVE A 2015 XTS,HAVE OWNED 2 CHEVEYS,3 OLDS,AND 10 BUICKS (6 NEW) I WILL STICK WITH ETTLESON FOR SERVICE. VERY , VERY FINE DEALERSHIP AND STAFF. THANKS FRANK AND JANET More

Great The people at this dealership try and help. And they are very sincere in the way the handle the process of buying a car. I had a very pleasant experie The people at this dealership try and help. And they are very sincere in the way the handle the process of buying a car. I had a very pleasant experience. More

Misleading When I leased my new Buick I was of the understanding that service was included in the lease payment, like Honda provided in the leases that I had wit When I leased my new Buick I was of the understanding that service was included in the lease payment, like Honda provided in the leases that I had with them for the past 12 years! However that’s not the case with Ettleson Buick. I have to pay for oil changes and other services!!! I’m not a happy customer!!! More