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Ettleson Buick GMC
Hodgkins, IL
1,413 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,413 reviews
October 11, 2018
Great service. Service advisor courteous. All work completed in prompt and efficient manner. Randy Cronin is very helpful. Also checked out tires and brakes and Service advisor courteous. All work completed in prompt and efficient manner. Randy Cronin is very helpful. Also checked out tires and brakes and informed me of their condition. More
by CORRIE
Verified CustomerEmployees Worked With
Randy Cronin
October 10, 2018
GMC Terrain Brought my car in! Greeted promptly, Paul my service writer was nice, funny and friendly. My car was ready for pickup fast, clean and all good to go! Brought my car in! Greeted promptly, Paul my service writer was nice, funny and friendly. My car was ready for pickup fast, clean and all good to go! More
by JKM2582
October 09, 2018
Great experience Michael C and LUis were very helpful on my car buying experience and I would recommend them to anyone. Going over the car they were knowledgable. Michael C and LUis were very helpful on my car buying experience and I would recommend them to anyone. Going over the car they were knowledgable. More
by Ahrens4722
Employees Worked With
October 09, 2018
Hit or Miss You get treated wonderfully at the initial purchase then it’s downhill. My brand new Encore (2017) has an opaque gaze that won’t go away regardless of You get treated wonderfully at the initial purchase then it’s downhill. My brand new Encore (2017) has an opaque gaze that won’t go away regardless of car washes and cleanings. It was mentioned when I brought the car in for its second oil change and nothing was done about it. My service guy was at lunch so go figure? Next thing you know they’ll be like “ oh your warranty is expired “ having brought it in when it still has a full warranty. More
by NILDA_60163@yahoo.com
Employees Worked With
Randy , Mike Foster
October 09, 2018
Fast Problem Analysis They fixed the wiring for my side mirrors that was inadvertently unplugged by the service guy prepping the car for delivery in no time flat. They fixed the wiring for my side mirrors that was inadvertently unplugged by the service guy prepping the car for delivery in no time flat. More
by james_angarola
Employees Worked With
Anthony Lacasole, David Evans
October 08, 2018
Customer service The service is always impeccable! The service reps never pressure customers into receiving vehicle services or parts that aren't needed. They provide The service is always impeccable! The service reps never pressure customers into receiving vehicle services or parts that aren't needed. They provide quality and sound recommendations for your vehicles. More
by MSCAT.EYES
Employees Worked With
Brian Greene
October 07, 2018
Good Service Service quick, everyone friendly. Dropped off my car for routine service and received a text when it was ready to be picked up a short time later. Service quick, everyone friendly. Dropped off my car for routine service and received a text when it was ready to be picked up a short time later. More
by JIMKABELIS
Employees Worked With
Paul Klupshas
October 06, 2018
Radio replacement. Friendly courteous staff, took a little too long to get loaner vehicle. Overall a very positive experience. Would recommend your dealership. To my fri Friendly courteous staff, took a little too long to get loaner vehicle. Overall a very positive experience. Would recommend your dealership. To my friends and family. More
by mgeski
October 05, 2018
Professional and courteous Worked with me on price and very patient with my questions, very courteous and friendly, glad they were so helpful in purchasing my used vehicle Worked with me on price and very patient with my questions, very courteous and friendly, glad they were so helpful in purchasing my used vehicle More
by Reptilegirl
Employees Worked With
October 05, 2018
Positive Working with Dave was a pleasure he Knew his product and worked with me to get the best deal in a short time without the hassle of going back and fort Working with Dave was a pleasure he Knew his product and worked with me to get the best deal in a short time without the hassle of going back and forth all day More
by Gmcguy
