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Ettleson Buick GMC

Hodgkins, IL

4.9
1,413 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,413 reviews

October 14, 2018

Oil change They were on time with my appt and very good at getting me done fast and letting me know if anything else needs to be done More

by RITA-REBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Oct 15, 2018 -

Ettleson Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Ettleson Cadillac Buick GMC Team

October 14, 2018

Great service Serviced my vehicle for an oil change. Immediately took me in grabbed my keys and had my vehicle done in less than an hour. Waiting area is clean and More

by SLUCENA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Oct 15, 2018 -

Ettleson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Ettleson Cadillac Buick GMC Team

October 14, 2018

Purchase of a new car Our Salesman Dan was awesome and always takes care of us like family! He knows so much about the product but more importantly he treated us so well! More

by svjetta7
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. -The Ettleson Cadillac Buick GMC Team

October 13, 2018

If your car is no longer under warranty steer clear of this Slow service and SKY HIGH prices. They recommend the most expensive solutions possible and try to upsell you on a lot of unnecessary additions to the More

by THATGYRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul K
Oct 15, 2018 -

Ettleson Buick GMC responded

I am sorry to hear that you have been frustrated with your recent experience. I would like the opportunity to discuss the situation with you further and make things right. Please feel free to contact me at your earliest convenience. Regards, Frank Amadeo General Manager 708-215-7323

October 13, 2018

Way to long I made an appointment at 8:00am and didn’t get my car Till 11:00am, making me late for work.three hours for an oil change is way to long considering p More

by aguilarm773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 15, 2018 -

Ettleson Buick GMC responded

I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Regards, Frank Amadeo General Manager 708-215-7323

October 12, 2018

Good salesman This is the sixth vehicle I have purchased from them have not had any problems with any of them new or used my son also purchased a vehicle there More

by JAC6445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krystinak
Oct 15, 2018 -

Ettleson Buick GMC responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Be sure tell all your other friends and relatives about your experience! -The Ettleson Cadillac Buick GMC Team

October 11, 2018

Great experience Was quick and efficient Dave was honest and gave me the respect that was expected. He did not try to sell me with other items I recommended to other More

by josegonzalez319@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Ettleson Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Ettleson Cadillac Buick GMC Team

October 11, 2018

Friendly atmosphere & great people to deal with I leased a Buick Encore 3 years ago & my lease was ending. Tom O'Malley gave me a call to see if I wanted to lease a new vehicle and I decided at that More

by PeggyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Ettleson Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. -The Ettleson Cadillac Buick GMC Team

October 11, 2018

ACCOMMODATING, TIMELY. AND PROFESSIONAL I WANTED A LAST TIME APPOINTMENT AND GOT IT. I WAS WELL RECEIVED UPON ARRIVAL. THE SERVICE TECH WAS PROFESSIONAL AND THE SNACKS WERE GREAT. More

by JOHNSONBE322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RANDY
Oct 12, 2018 -

Ettleson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Ettleson Cadillac Buick GMC Team

October 11, 2018

Great service everything I needed to get repaired was done in a timely manner. Staff is knowledgeable and courteous. I would highly recommend for anyone. Great job More

by Brl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Oct 12, 2018 -

Ettleson Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. -The Ettleson Cadillac Buick GMC Team

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