Ettleson Buick GMC

Nice people responsive and thorough. Sale and service are always excellent. Kieth and Chuck are exceptional to work with. I have also found them to be transparent and willing to help in Sale and service are always excellent. Kieth and Chuck are exceptional to work with. I have also found them to be transparent and willing to help in anyway possible to make the buying experience. More

Great place to service my Cadi! Went in for a replacement of two rear tires. Timely service. Knowledgeable and no-pressure repair consultant. Comfortable waiting area. Parts and Serv Went in for a replacement of two rear tires. Timely service. Knowledgeable and no-pressure repair consultant. Comfortable waiting area. Parts and Service charges are reasonable. Free car wash and free ride home are extra-plus. Will bring my car back for service in this dealership when the need arises. More

Oil Change I had an oil change. IT TOOK ONE AND A HALF HOURS!! And then I had to inquire what was taking so long. That was when someone finally came out to in I had an oil change. IT TOOK ONE AND A HALF HOURS!! And then I had to inquire what was taking so long. That was when someone finally came out to inquire if they could help me. The clerk at the desk paged the service man but he never returned her pages. More

Rattle of my roof rack Randy was awesome as usual, I had a vehicle reserved for the day. But Randy said to wait and see if they could fix it right away. 45 minutes later and Randy was awesome as usual, I had a vehicle reserved for the day. But Randy said to wait and see if they could fix it right away. 45 minutes later and it was done, perfect!! Thank you Randy and the whole team. More

I feel got my service representative was very cold. He does I think the service manager could have been a little bit more pleasant and Converse with the customer more. I felt like it was wait in the other room I think the service manager could have been a little bit more pleasant and Converse with the customer more. I felt like it was wait in the other room will let you know. Didn't get a chance to talk about the car what he feels like the car May potentially need. My service representative about 3 years ago was the reason I highly recommend ettleson Cadillac. Nonetheless Ettleson service is by far superior to any other dealership that I know. More

Scheduled maintenance Always great service as I have come to expect. I plan on remaining a customer for leasing/sales and service in the future to meet my motoring needs. Always great service as I have come to expect. I plan on remaining a customer for leasing/sales and service in the future to meet my motoring needs. More

Had to go back twice for one problem. Went twice for one problem. I didn't believe the explanations I got, to me it sounded like an excuse without admitting a fault. Mechanics left seats, Went twice for one problem. I didn't believe the explanations I got, to me it sounded like an excuse without admitting a fault. Mechanics left seats, steering wheel, and shift lever all greasy. Unprofessional! More

Amazing service I talked to Brian Green at Ettelson after being turned away from the dealer that I actually purchased my brand new 2018 yukon Denali from. He was more I talked to Brian Green at Ettelson after being turned away from the dealer that I actually purchased my brand new 2018 yukon Denali from. He was more than accommodating making sure all services to my vehicle were done with perfection. I truly appreciate him and the service department and will be taking my car there for many years to come. Bill Kay service should take lessons from Ettelson. More

Love My Dealership I have purchased many cars from this dealership and I always, always have my service done here. They are very helpful and I’m always comfortable. I have purchased many cars from this dealership and I always, always have my service done here. They are very helpful and I’m always comfortable. More

Never lets me down From making the appointment through getting my vehicle Service is always excellent. Greeted by Service Adviser right away, explains everything in deta From making the appointment through getting my vehicle Service is always excellent. Greeted by Service Adviser right away, explains everything in detail, offers advice and suggestions. Wait in a great lounge area. When vehicle is finished Adviser comes and get explains what was done and the costs. Explains things that will/may need attention etc.. I then go out and get my washed car. More