Ettleson Buick GMC

extremely friendly and pleasant I normally cannot stand going to any dealership nowadays... it feels like you are going to the club with all the pointy shoes and cocky young employee I normally cannot stand going to any dealership nowadays... it feels like you are going to the club with all the pointy shoes and cocky young employees that wear too much cologne which seems to be the norm today..... this dealership does not have any of that..... most of the folks that work there seem to be very old school and experienced..... that says something about employee retention... buying a car today is like buying a home.... its a huge financial commitment...overall this GMC dealership is comfortable place to do business More

Awesome Service My experience was actually awesome. The customer service was head on. I would recommend people shop here for his/her next vehicles. Thank you so much My experience was actually awesome. The customer service was head on. I would recommend people shop here for his/her next vehicles. Thank you so much. More

Very happy with ettleson Always had good service from ettleson and courteous service writers . Anthony lascola was very helpful explaining about the problem with my vehicle.ev Always had good service from ettleson and courteous service writers . Anthony lascola was very helpful explaining about the problem with my vehicle.every one was very professional More

Purchase of a new 2019 platinum Escalade Keith was beyond fantastic to work with. Very efficient! He made the process of purchasing a new car incredible easy and enjoyable! Thank you Keith! Keith was beyond fantastic to work with. Very efficient! He made the process of purchasing a new car incredible easy and enjoyable! Thank you Keith! More

Disappointed that my car was there for two days and late on the second day told parts did not come in, told to pick up car and would receive a call when parts are in to complete the recall. the second day told parts did not come in, told to pick up car and would receive a call when parts are in to complete the recall. More

Not happy Ended up buying a vehicle for twice the amount that I was planning on. Have had the vehicle for 2 weeks and now have a repair quote for over $2500. I’ Ended up buying a vehicle for twice the amount that I was planning on. Have had the vehicle for 2 weeks and now have a repair quote for over $2500. I’m not happy. More

Service Randy was phenomenal. Second time I’ve visited this dealership and they have always went above and beyond. Every issue that I put to their attention t Randy was phenomenal. Second time I’ve visited this dealership and they have always went above and beyond. Every issue that I put to their attention they took care of and didn’t hesitate to fix it. I would recommend this dealership to anyone with a Cadillac More

Everyone I dealt with was very pleasant I DON'T KNOW WHAT MORE I CAN SAY EXCEPT THAT EVERYONE I MET WAS EXTREMELY COURTEOUS AND PROFESSIONAL.YOUR EMPLOYEES MADE ABSOLUTELY SURE THAT EVERYTHI I DON'T KNOW WHAT MORE I CAN SAY EXCEPT THAT EVERYONE I MET WAS EXTREMELY COURTEOUS AND PROFESSIONAL.YOUR EMPLOYEES MADE ABSOLUTELY SURE THAT EVERYTHING WAS DONE RIGHT AND THAT I WAS SATISFIED. More

Service needed Replace power seat track and rotate tires. The track for the power seat needed to be ordered. When it comes in service will offer me a loaner so I wo Replace power seat track and rotate tires. The track for the power seat needed to be ordered. When it comes in service will offer me a loaner so I won’t have to sit around while it is being replaced. More

Love the service department great guys Randy is the reason I keep coming back, very knowledgeable, true gentleman, knows his stuff, has helped me in many ways, that's why I have stayed deal Randy is the reason I keep coming back, very knowledgeable, true gentleman, knows his stuff, has helped me in many ways, that's why I have stayed dealing with my purchases More