Ettleson Buick GMC
Hodgkins, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Service Very professional service was excellent the service man took his time to explain what they where doing and kept me informed as to why it was taking so Very professional service was excellent the service man took his time to explain what they where doing and kept me informed as to why it was taking so long More
Alternator replacement Had a alternator replaced but I was made to buy a new battery not sure why but I went with it. Maybe I needed one but dont see what was wrong with the Had a alternator replaced but I was made to buy a new battery not sure why but I went with it. Maybe I needed one but dont see what was wrong with the previous one. But overall great and fast work. More
Service If Anyone needs to service their vehicles asked for pako!! Good guy!! Good work, also fast and clean. I did not have any issues with anything. If Anyone needs to service their vehicles asked for pako!! Good guy!! Good work, also fast and clean. I did not have any issues with anything. More
Still have the same problem Brought my car in for the 3rd time, rattle in the front end. The first time, they couldn't find anything. The 2nd time, took a mechanic out and he hea Brought my car in for the 3rd time, rattle in the front end. The first time, they couldn't find anything. The 2nd time, took a mechanic out and he heard it, a new left front strut was installed, but I'm still experiencing the same noise. On November 15 took mechanic for a ride, but couldn't find a bumpy enough street to recreate the noise. Plus, it was a wet, snowy day was hard to hear. Took it out today and used my phone to video it. Hope that helps when I go back for the 4th time. I get it that if they can't hear it, it's hard to repair, but I can't be the first car to have this issue. The last time the mechanic that took a ride with me said he knows what noise I'm talking about, but can't do anything without knowing where it's coming from. It's obviously a suspension issue, just can't understand how no one hears it. I'd be glad to let them keep it, take it home with em, it's getting annoying. I give em credit though, they did find a couple other issues I wasn't aware of (bad rear shocks, leaking trans line) More
Oil change Anthony took excellent care of me at my appointment. I was in and out in an hour. Also as soon as my car was done he came and got me. Anthony took excellent care of me at my appointment. I was in and out in an hour. Also as soon as my car was done he came and got me. More
Car brought to dealership by tow because care would run Service rep greeted me and tow truck driver right away. Filled out service paper work & car was repaired in about 1 hr. & returned to me. You guys are Service rep greeted me and tow truck driver right away. Filled out service paper work & car was repaired in about 1 hr. & returned to me. You guys are great. More
excellent service The service was excellent. They rolled out the red carpet for my 83 year old mother that leases a new 2017 ATS Cadillac.. they know I expect the best The service was excellent. They rolled out the red carpet for my 83 year old mother that leases a new 2017 ATS Cadillac.. they know I expect the best from them and nothing less.. thanks too the service them there.. More
Grumpy old men The only people you will be happy to see is the gentleman that takes your car upon arrival and Don if you happen to get a loaner car for the day. Othe The only people you will be happy to see is the gentleman that takes your car upon arrival and Don if you happen to get a loaner car for the day. Other then that everyone there down to the porters are miserable and very unfriendly making it very uncomfortable. More
Service Randy is always knowledgeable & always treats you great & knows what your car needs to have done & gets it done in a reasonable amount of time . Randy is always knowledgeable & always treats you great & knows what your car needs to have done & gets it done in a reasonable amount of time . More
Excellent Service Service was great and was completed in the allowed time promised. I just recommend that when a car wash is promised that you let us know why it wasn’t Service was great and was completed in the allowed time promised. I just recommend that when a car wash is promised that you let us know why it wasn’t done. More