Ettleson Buick GMC
Hodgkins, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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This dealership exceeded my expectations I have always loved Cadillac and the only option I had was Rizza since it was within 10 miles I came across Ettleson Cadillac on the internet so I dec I have always loved Cadillac and the only option I had was Rizza since it was within 10 miles I came across Ettleson Cadillac on the internet so I decided to take some time to see the inventory. I was so pleased with the sales department and they went over the top to make you feel like buying a new Cadillac I will be a forever customer ?? More
Excellent service, friendly staff and comfortable lounge Even though they were shortstaffed because of a blizzard that morning, they were still able to get my cars oil changed in under an hour. Staff was fri Even though they were shortstaffed because of a blizzard that morning, they were still able to get my cars oil changed in under an hour. Staff was friendly the waiting room was comfortable and well appointed. thanks Brian! More
Brian very professional and service very prompt. Excellent service nice people i purchased my vehilezqt another dealer but i work close to Ettleson so i took it in for service. Went very well Excellent service nice people i purchased my vehilezqt another dealer but i work close to Ettleson so i took it in for service. Went very well More
Great service Service is always great. People are helpful and attentive. Never an issue. Paul in service always explains everything and very patient. My options are Service is always great. People are helpful and attentive. Never an issue. Paul in service always explains everything and very patient. My options are given and explained well. Everyone is always courteous and friendly. More
Great hospitality The rep Anthony was great. He was so knowledgeable and hospitable, I felt as if I owed extra. The service alone was enough to make one consider Cadill The rep Anthony was great. He was so knowledgeable and hospitable, I felt as if I owed extra. The service alone was enough to make one consider Cadillac for their next purchase. More
Service Took my 09 truck to get my window fixed, oil changed, and rear brakes replaced. Dropped it off so I got a ride home which was a pleasant experience wi Took my 09 truck to get my window fixed, oil changed, and rear brakes replaced. Dropped it off so I got a ride home which was a pleasant experience with the friendly porter Sam. Paul was helpful in getting me a loaner vehicle free of charge when it turned out my truck would have to be kept a few days. My truck is nearing 100k miles so I also asked for some pricing on PMs for a future visit. Must say I am a little disappointed that all the fluid changes/flushes and other services seem to be way over priced. I will probably get these services done elsewhere for this reason which is a shame as the customer service and quality of work were great. More
Car was over priced Salesman was great, very informative. Dealership was very professional. Only complaints car was over priced and no negotiating.I Informed salesman I Salesman was great, very informative. Dealership was very professional. Only complaints car was over priced and no negotiating.I Informed salesman I purchased a 1990 deville in 1998 paid 10.000 cash hoping that would help with the negotiations. But it didn't. More
Oil change and check up Fantastic service and great communication. Things were done when they were promised and done correctly. Randy the service advisor is very knowledgeab Fantastic service and great communication. Things were done when they were promised and done correctly. Randy the service advisor is very knowledgeable and so easy to work with. Great experience overall More
Excellent service I always bring my car to Ettelson Cadillac for service. They are very friendly and helpful no matter if it’s for regular maintenance or a problem with I always bring my car to Ettelson Cadillac for service. They are very friendly and helpful no matter if it’s for regular maintenance or a problem with my car. I would recommend Ettelson to anyone that needs service for their car. More
Tire rotation Good service by Randy in service continuing thru the years! Always honest and tries to get us in and out. Other service staff always friendly and hel Good service by Randy in service continuing thru the years! Always honest and tries to get us in and out. Other service staff always friendly and helpful More