Ettleson Buick GMC
Hodgkins, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Service Visit On a recent Setvice Dept visit I had everything taken care of with everyone being friendly, polite, courteous and professional! Could not have gone be On a recent Setvice Dept visit I had everything taken care of with everyone being friendly, polite, courteous and professional! Could not have gone better! More
Service on my Enclave This is both good and bad. Bad part I waited in service area for 30 Minutes. I then talked to Service Mgr. He said because you had to wait the service This is both good and bad. Bad part I waited in service area for 30 Minutes. I then talked to Service Mgr. He said because you had to wait the service for today is free. More
Over the top! The overall staff was very helpful the showroom was organized and Clean. It’s my 5th car I’ve leased with them ! 😎. They take care of all my problem The overall staff was very helpful the showroom was organized and Clean. It’s my 5th car I’ve leased with them ! 😎. They take care of all my problems with my caddy More
Buick I was a half hour for the appointment and was told not to leave they would get me in. I took a day off work to bring my car in and was waiting 4.5 ho I was a half hour for the appointment and was told not to leave they would get me in. I took a day off work to bring my car in and was waiting 4.5 hours for my car. I told the Randy I had other appointments but his sense of Customer service was NOT existent! The straw that broke the camels back was the patching of my tire? They tore the tire putting it back on my car which caused another delay! The service experience was horrible! I will never buy another GM. car and my father is retired from GM! I had several appointments I had to reschedule because of the poor service! You lost a customer for life! More
Allan.c.finance.manager.was.wonderful. Allan.c.finance.reach.out.to.me.and.re.did.my.paper.work.i.thank.god.for.him.and.the.work.he.did.i.got.a.great.deal..i.also.would.like.to.thank.tony.t Allan.c.finance.reach.out.to.me.and.re.did.my.paper.work.i.thank.god.for.him.and.the.work.he.did.i.got.a.great.deal..i.also.would.like.to.thank.tony.the.manager.true.classy.person.he.assured.me.come.back.we.will.get.this.deal.done..thanks.a.million.tony.i.apperciate.it.and.i.will.recommend.people.to.your.dealership.but.to.alan.c.gor.finance.thank.u.alan.c.and.tony.and.have.a.merry.Christmas.and.happy.new.year. More
Service Advisor was extremely rude The service advisor was unfriendly, rude, and critical of the condition of my car. I went in for a recall fix, not to be criticized. I won't return. The service advisor was unfriendly, rude, and critical of the condition of my car. I went in for a recall fix, not to be criticized. I won't return. More
Service on my CTS Even though I only needed an oil change and bulb replaced, it was completed in a timely and satisfactory manner. So far, everything seems to be workin Even though I only needed an oil change and bulb replaced, it was completed in a timely and satisfactory manner. So far, everything seems to be working well. Thanks. More
No overall check on car My headlamp is out and no one asked to replace it. Wonder what else can be wrong with my car? Too busy to care obviously My headlamp is out and no one asked to replace it. Wonder what else can be wrong with my car? Too busy to care obviously More
Easy Car Buying Experience Easiest car purchase I have ever had. Dave was great and took care of everything. Highly recommend them if you are looking for a new Cadillac. Easiest car purchase I have ever had. Dave was great and took care of everything. Highly recommend them if you are looking for a new Cadillac. More
My newvtruck I shopped hard for a truck and Ettelson was one of the most upfront dealerships out there with Dave Evans closing my deal. It was a pleasure. I shopped hard for a truck and Ettelson was one of the most upfront dealerships out there with Dave Evans closing my deal. It was a pleasure. More