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Ettleson Buick GMC

Hodgkins, IL

4.9
1,414 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,414 reviews

December 26, 2018

Check Engine Light Came back on Randy was good but the issue wasn’t fixed after spending 2600! Check engine light is back on! Now I’m going to have to bring it back in More

by GREGCIESLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ettleson Buick GMC
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Ettleson Buick GMC responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Frank Amadeo General Manager 708-215-7323

December 22, 2018

New car purchase This is our 4th car purchase from Ettleson Cadillac. It was an easy transaction that was guided by Dan, through the turn in process and the purchase More

by MIK101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2018 -

Ettleson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a fourth car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! -The Ettleson Cadillac Buick GMC Team

December 21, 2018

Great experience Always feel comfortable and assured when I have my car serviced here.I have never had a bad experience here and I will never take my Buick anywhere e More

by 156paddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Dec 21, 2018 -

Ettleson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. -The Ettleson Cadillac Buick GMC Team

December 21, 2018

Ettleson Excellent service, friendly employees!!! Favorite dealership.Anthony Lascola service rep was very helpful. Explained all steps of the service needed.I More

by Jcummi1048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. -The Ettleson Cadillac Buick GMC Team

December 20, 2018

excellent customer service, thank you From starting with making a service appointment to the service we get for our car, people have always been friendly and knowledgeable! Thank you an More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Ettleson Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! -The Ettleson Cadillac Buick GMC Team

December 19, 2018

Great service Appointment was timely- work was completed in just over 1 hour, car was washed and I was on my way. Randy Cronin is the Best !!! More

by Frank D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Dec 19, 2018 -

Ettleson Buick GMC responded

Frank, we are so glad we could take care of all of your needs. Thank you for giving this feedback; we will be sure to share it with the team! -The Ettleson Cadillac Buick GMC Team

December 19, 2018

Anthony is amazing Thanks again Tony Lascola !! And thanks too Pete and Ben too bad this car is totaled!! Took my new car to Ettleson Hyundai for repair they took care o More

by AJLRACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben, Karen Lucas
Dec 19, 2018 -

Ettleson Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. -The Ettleson Cadillac Buick GMC Team

December 19, 2018

Great Job Brian gets it done. I had some problems on the Right front end , he fixed it right away. Than I had some problems on the left and he took care of it More

by Scothompson5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy , Brian Greene
Dec 19, 2018 -

Ettleson Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -The Ettleson Cadillac Buick GMC Team

December 18, 2018

Salesman I expected the salesman to be more informative and talkative he surprised me He was just the opposite too quiet and didn’t help us out as much as we e More

by TU49126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis , David Evans, Brian Greene
Dec 19, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Regards, Frank Amadeo General Manager 708-215-7323

December 16, 2018

Courteous,respected my time , took good care of me Very pleased Mike worked diligently for me to find what I was looking for Very patient and accommodating I would recommend this dealer other peo More

by pauliblatner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Lucas, Mike Foster
Dec 16, 2018 -

Ettleson Buick GMC responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. -The Ettleson Cadillac Buick GMC Team

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