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Ettleson Buick GMC

Hodgkins, IL

4.9
1,414 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,414 reviews

December 29, 2018

Great customer service! The job was done quick and communication was very clear and very detailed. Brian was very knowledgeable and answered all of my questions without hesit More

by Teresa Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Dec 30, 2018 -

Ettleson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Ettleson Cadillac Buick GMC Team

December 29, 2018

Great very professional sales ,finance,service workers Had a very great experience well trained professionals offered me coffe and water took me thru the whole car went they service and paperwork helped se More

by JOHNTOMINELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Lucas, Brian Greene
Dec 30, 2018 -

Ettleson Buick GMC responded

Hello John and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! -The Ettleson Cadillac Buick GMC Team

December 29, 2018

Efficient timely thorough service Always pleased with service Work done perfectly and on time They always give that extra care I would highly recommend Ettleson Cadillac to my frien More

by Nice cadfy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Dec 30, 2018 -

Ettleson Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Ettleson Cadillac Buick GMC Team

December 29, 2018

Great!! Perfect customer service!!i would definitely recommend this dealership and salesman to anyone. Appreciated the how quick they got me in and out of the More

by KDSPA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2018 -

Ettleson Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. -The Ettleson Cadillac Buick GMC Team

December 29, 2018

Service Paul was great at scheduling my appointment and having my vehicle ready in time promised. Very courteous, listens thoroughly and explains the service More

by Acadia 2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
Dec 30, 2018 -

Ettleson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. -The Ettleson Cadillac Buick GMC Team

December 29, 2018

Service Department At Ettleston Cadillac is fantastic! I always bring all my Cadillac’s to Ettleston Cadillac Service and receive great customer service from all staff including Don the loaner car associat More

by Octavio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony!
Dec 30, 2018 -

Ettleson Buick GMC responded

Hi Octavio and thanks for the great feedback! We're very happy that Don and the team were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! -The Ettleson Cadillac Buick GMC Team

December 29, 2018

Great service center Ettleson has a great service center. I’m especially partial to the Cadillac lounge! Paul was polite and courteous while checking me in and the time it More

by CAMPBELLEDUCATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
Dec 30, 2018 -

Ettleson Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! -The Ettleson Cadillac Buick GMC Team

December 28, 2018

Service I had an appointment for an oil change and had to wait in the bay for about 20 minutes before any service employee showed up. More

by AOCHOA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul from service
Dec 28, 2018 -

Ettleson Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. -The Ettleson Cadillac Buick GMC Team

December 28, 2018

Overwhelmingly thankful I drove past this dealership in October and I just had the urge to stop so I went in with just the mindset of browsing. I spoke with Rafael Esparza ab More

by toyajohn.001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Rafael Esparza
Dec 30, 2018 -

Ettleson Buick GMC responded

John, thanks for this marvelous review and congratulations on your new car! We are so pleased that Rafael was able to provide you with such exceptional service. Enjoy your new Enclave! -The Ettleson Cadillac Buick GMC Team

December 27, 2018

Excellent experience I found it extremely easy to schedule a maintenance check of the car I’m leasing. From the welcome at the garage to the complimentary wash, Paul and h More

by pkramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul , Brian Greene
Dec 28, 2018 -

Ettleson Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Paul and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! -The Ettleson Cadillac Buick GMC Team

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