Ettleson Buick GMC
Hodgkins, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Service Anthony Lascola was great in the service department! The best service experience I’ve had since purchasing my vehicle! I can’t say enough about the Anthony Lascola was great in the service department! The best service experience I’ve had since purchasing my vehicle! I can’t say enough about the experience!! More
Service Manager Anthony L did a great job assisting me Ettlleson Buick -Cadillac is a class operation. Again, the service manager Anthony L was great helping with my problems with my vehicle. He was a Ettlleson Buick -Cadillac is a class operation. Again, the service manager Anthony L was great helping with my problems with my vehicle. He was a gentleman. More
Good Improvement in Service On my fourth visit this was the best - Oil Change was 30 mins - exceeded time quoted - Randy the service professional was nice and a good communicator On my fourth visit this was the best - Oil Change was 30 mins - exceeded time quoted - Randy the service professional was nice and a good communicator. The bar was really low as previously service took hours, crowded waiting rooms and less than professional support. Glad to see this changing. My lease is up soon so now if they change out the sales and credit mgr, I may think about buying or leasing. More
Brian of service department veru courteous Staff at ettleson are really friendly not pushy and will help you with anything you need and service department always keeps you informed on what ypur Staff at ettleson are really friendly not pushy and will help you with anything you need and service department always keeps you informed on what ypur vehicle needs and recommended More
Very professional and courteous It was the first time that I used Ettleson for service but it won't be the last. From the time I pulled in to the time I left the staff was friendly,i It was the first time that I used Ettleson for service but it won't be the last. From the time I pulled in to the time I left the staff was friendly,informative and accommadating. Anthony was very professional and thorough when explaining my warranty and the maintenance that was performed on my SRX. I highly recommend Ettleson Cadilac Service Department. More
everyone was very nice From the time i drove into the service center which i pulled up to the door and it opened right away i was greeted by Brian Greene. Was nice of him to From the time i drove into the service center which i pulled up to the door and it opened right away i was greeted by Brian Greene. Was nice of him to greet me with who he was. I told him why i was there and into the office I went. Paper work went fast..I'd like to say again every one was very nice..Would of been nice if there was hot chocolate there since I do not drink coffee More
Oil change 2.5 hours for an oil change with an appointment I think that was a little to long two hours waiting then I was told that the break needed to be chang 2.5 hours for an oil change with an appointment I think that was a little to long two hours waiting then I was told that the break needed to be change More
Dave Garza was a great salesman;very patient & caring. In whole, a good experience with all the people we worked with., especially our salesman, Dave Garza. Al, the finance rep was very informative, as w In whole, a good experience with all the people we worked with., especially our salesman, Dave Garza. Al, the finance rep was very informative, as was the young lady who explained all the functions of the vehicle. More
Excellent customer service! I went in to test drive a lower-end vehicle and drove out in my dream car. Thanks to Dave Garza and the sales team - I couldn't be happier in my Cadi I went in to test drive a lower-end vehicle and drove out in my dream car. Thanks to Dave Garza and the sales team - I couldn't be happier in my Cadillac XT4! I'd encourage anyone looking for their next car to stop and see Dave - chances are he'll be able to find the right car and deal for you. More
Plate Holder Very promt service. Seen when I arrived and then finish ahead of schedule. Appreciated the help in handling the billing of a third party. Another grea Very promt service. Seen when I arrived and then finish ahead of schedule. Appreciated the help in handling the billing of a third party. Another great visit. More