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Ettleson Buick GMC

Hodgkins, IL

4.9
1,414 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,414 reviews

January 10, 2019

Great service..parts supply is slow Staff has been very helpful and supportive. They seem to go out of their way to be accomitating. Response to my question regarding progress on service More

by Robert529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jan 10, 2019 -

Ettleson Buick GMC responded

Robert, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received. If there is anything more that we can do, please come back and see us again. Take care! -The Ettleson Cadillac Buick GMC Team

January 10, 2019

My car was repaired. Brian Greene was very friendly and made sure I understood everything. When I made the appointment with him he was very accomodating. He had a loaner c More

by Mags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jan 15, 2019 -

Ettleson Buick GMC responded

Hello Mags! It is great to hear about your recent service experience. We will certainly pass on your feedback to Brian as he will be happy to hear it! Feel free to reach out if you ever need anything else. -The Ettleson Cadillac Buick GMC Team

January 10, 2019

Great Customer Focus Got me in early. Constant communication. My truck was need to be kept overnight so they scheduled me to be picked up at work and a loaner ready for me More

by SKHARDIMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Car Loaner Dude and Service Manager.
Jan 15, 2019 -

Ettleson Buick GMC responded

Thank you for the positive review SKHARDIMAN and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. -The Ettleson Cadillac Buick GMC Team

January 09, 2019

Service Went in for service-flat tire and they made sure everything was fixed properly. Thanks to everyone for being friendly and courteous-appreciate the hel More

by carmensci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Ettleson Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Ettleson Cadillac Buick GMC Team

January 09, 2019

Outstanding and professional service from everyone involved! Frank and Chuck were exceptional! They patiently explained everything to us, there was also another gentleman, I’m sorry that I have forgotten his nam More

by jandan728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen
Jan 09, 2019 -

Ettleson Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We are happy to see that your visit reflects these values and that Frank and Chuck assisted you in such a detailed and customized manner. Give us a call if you have any further questions! -The Ettleson Cadillac Buick GMC Team

January 08, 2019

Best Cadillac dealer Randy Cronin my Service Rep goes the extra mile to assure great customer service and satisfaction. Clean and welcoming dealership the car is always r More

by Garry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin and Jeanette (cashier); Daniel Moore (service tech)
Jan 09, 2019 -

Ettleson Buick GMC responded

Garry, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. -The Ettleson Cadillac Buick GMC Team

January 06, 2019

Great service! Great customer service! I received an oil change but I also got a shuttle home so I didn't have to sit and wait for the duration of the time. More

by MARESSA.RICHARDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Jan 07, 2019 -

Ettleson Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. -The Ettleson Cadillac Buick GMC Team

January 05, 2019

Great and Fast service! Took my vehicle for its routine maintenance, service was done in quickly and professional manner. Anthony was also very helpful since he helped me res More

by VAZQUEZ_CELINE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (service advisor)
Jan 07, 2019 -

Ettleson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Ettleson Cadillac Buick GMC Team

January 05, 2019

Thanks We appreciate Joe Kendalls's help with the purchase of our new Enclave. When we first saw the numbers, my husband almost lost it because he thought a More

by fgleinweber
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Ettleson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The Ettleson Cadillac Buick GMC Team

January 05, 2019

Great customer service! Dave and his team lived up to their promises and exceeded expectations. I highly recommend Ettleson Cadillac. They went above and beyond with my trade More

by jaycordes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Evans
Jan 07, 2019 -

Ettleson Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. -The Ettleson Cadillac Buick GMC Team

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