Ettleson Buick GMC

Great Guys Everyone is very professional. Excellent service. Never had a long wait. Never charged for simple fixes like tightening a loose/leaky hose. Decent car Everyone is very professional. Excellent service. Never had a long wait. Never charged for simple fixes like tightening a loose/leaky hose. Decent car wash. Will buy my next Cadillac there. More

Purchase new car The review of the vehicle by Luis was exceptionally helpful and thorough. The time the dealer ship took to process the paperwork is burdensome. The review of the vehicle by Luis was exceptionally helpful and thorough. The time the dealer ship took to process the paperwork is burdensome. Stan More

The service is great. Your employees are very friendly. Because you deserved it . and it's the truth.and one more thing brian greene is a very good sales person. I Dorothy Brown have had service with you gu Because you deserved it . and it's the truth.and one more thing brian greene is a very good sales person. I Dorothy Brown have had service with you guys for years. Every time I come I look for him. He is honest. Very respectful and no what he is doing. Keep up the good work. More

Very Professional I Didn’t wait to long and the service guy Brian was very professional. Cool guy. I would recommend it to anyone who has a GMC I Didn’t wait to long and the service guy Brian was very professional. Cool guy. I would recommend it to anyone who has a GMC More

Great Service Always top notch service done in a timely fashion. Would recommend them to anyone. Also love the free car wash after the work is completed. Always top notch service done in a timely fashion. Would recommend them to anyone. Also love the free car wash after the work is completed. More

Great customer service There is a comfortable waiting room with complimentary coffee and rolls. The only downside is that the TY sound is on which is disturbing if you want There is a comfortable waiting room with complimentary coffee and rolls. The only downside is that the TY sound is on which is disturbing if you want read. More

Too slow and expensive Took an hour and a half for an oil change, even though I had an appointment, almost $60 for an oil change is way too much Took an hour and a half for an oil change, even though I had an appointment, almost $60 for an oil change is way too much More

Energy light wwas on My car didn’t start they was on time to pick up and the services man call and told me what was wrong and gave me the price to fix and told me what tim My car didn’t start they was on time to pick up and the services man call and told me what was wrong and gave me the price to fix and told me what time it will be done Thank You More

Another long visit at Gmx The last time I went to the abc center to get a key made it took over an hour but after I approached the person handling my service he was very nice The last time I went to the abc center to get a key made it took over an hour but after I approached the person handling my service he was very nice a cut me a small deal. Last Saturday I had. 930 appt for an oil change. I pulles on the garage @ 933 delayed due to storm. AST in the waiting room and was called in by Brian, who was a very unfriendly but who am I to judge something could have happened. He told me 1.15 to get oil change and tire rotation which I found surprising but just went to waiting room. @ 11am I did not hear anything and went to ask Brian. I said I had been there for 1.5 and not happy. He promptly corrected and told me I arrived at 1140 and said he would check. It was the way he said it that upset me. He was one of the rudest person I ha e met in a customer service meeting. I told myself I would never come back and I will not. If I get another GMC I will have it serviced elsewhere. He really ruined my morning. I was not happy More

More than I expected. There was a sound coming from the front passenger tire and it’s frequency increased with the speed of the car. The front passenger tire was worn more There was a sound coming from the front passenger tire and it’s frequency increased with the speed of the car. The front passenger tire was worn more than any of the others, and the front driver’s side tire was worn more than the two back wheel tires. I put it all in the hands of the Service Rep., Rich Gibbons, and he said he would take care of it. As I waited and enjoyed the cold bottled water, Rich would come by and update me on progress. Rich said the mechanic said I needed an alignment and at least two new tires. He showed me the makes and prices, and at my request gave me a recommendation for the ones he has on his and his wife’s personal cars. Later Rich came by again and told me that the mechanic had determined the noise was because of a bad bearing and that it would be replaced. I was there a little longer than I had originally planned, but very happy and thankful that I would again have the confidence in the safety of my Santa Fe. I thanked Rich and his Manager for a job well done. More