Dealer Reviews
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Estle Chevrolet Cadillac Inc.
Defiance, OH
352 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services.
We will constantly strive to meet the changing needs of our customers.
Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability.
It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 18, 2025
Good service.
Would recommend to everyone . Good place to buy a vehicle.Well satisfied with the dealership.
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by bz711152
Verified Customer
Verified Customer
October 17, 2025
Everything was great.
Mark was very helpful handling our trade in and in explaining the dashboard etc. I didn’t rate Todd Bartley because I don’t know who he is. We also
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by debdaugherty56
Verified Customer
Verified Customer
October 16, 2025
I was charged $160 to program a key fob but they couldn’t
get the buttons programmed. So I wasted a lot of money for nothing.
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by micelleB
Verified Customer
Verified Customer
Employees Worked With
Service Dept
Dealership Inventory (251 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Home Delivery
- Home Test Drives
- Instant Financing
- No Contact Transactions
- Pet Friendly
- Rental Car Service Onsite
- Service Pickup and Delivery
- Shuttle Service
- Television
- Vehicle Sanitization
- Virtual Appointments
