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Estle Chevrolet Cadillac Inc.
Defiance, OH
233 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services.
We will constantly strive to meet the changing needs of our customers.
Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability.
It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 233 reviews
July 28, 2023
I had Brianna. Could have been a little more informative about the fact that my car did not have beepers in the back. Other than that very good. Could have been a little more informative about the fact that my car did not have beepers in the back. Other than that very good. More
by lyndaklemaster
Verified CustomerEmployees Worked With
Brianna
July 28, 2023
Mark was precise and honest in his pricing. He made time to answer his phone and made the process easy. He made time to answer his phone and made the process easy. More
by kellywaddellsr
Employees Worked With
July 18, 2023
Awesome and over the top out standing! could not ask for a better place to work with! could not ask for a better place to work with! More
by fish201619
July 14, 2023
Talked to Mark about leasing a Chevy blazer. He went to work on it and in three days had one coming in that sounded like what I was looking for and reserved it for me. Didn’t make me feel commit He went to work on it and in three days had one coming in that sounded like what I was looking for and reserved it for me. Didn’t make me feel committed to leasing that one before I inspected it. He walked me through the lease process.and I chose to do it with comfort. More
by barber_charles
July 13, 2023
Air conditioner system repair on a 2017 Cadillac xt5. Repair done as promised and I appreciate the use of a loaner vehicle. unsure if the receiver-dryer was changed as the invoice didn't list it. I shoul Repair done as promised and I appreciate the use of a loaner vehicle. unsure if the receiver-dryer was changed as the invoice didn't list it. I should have asked to see the parts that were replaced. This was a big job as the whole dashboard had to be removed and re-installed. Mechanic did an excellent job. So far no problems. More
by cornhusker1946
Employees Worked With
Brandon Bell
July 11, 2023
Very pleased with my 2024 Equinox. Love the color and with the bigger tires rides smoother. Bob stopped in to say HI!! Mark is Awesome to work, with explains everything so a woman und Love the color and with the bigger tires rides smoother. Bob stopped in to say HI!! Mark is Awesome to work, with explains everything so a woman understands what is going on with my purchase. Todd said Hi when I came in to talk with Mark!! Thanks Estle Chevrolet!!! More
by bethmatt
July 10, 2023
Wasn’t happy with my truck, wasn’t running right over 4th of July weekend. Gave me a great loaner and mirr than happy with service! of July weekend. Gave me a great loaner and mirr than happy with service! More
by patmolitor13
Employees Worked With
Brianna Baden helped big time so didn’t have to pay anything. And Brandon Bell who went over helping me. Thank you!!!
June 29, 2023
Excellent experience with the service dept. On time and everything was done correctly. I will be back. On time and everything was done correctly. I will be back. More
by pt200
June 26, 2023
Seemless transaction. I found the car online, called the sales department and discussed the purchase of the car. Ultimately, the trade in value of my car was the deciding I found the car online, called the sales department and discussed the purchase of the car. Ultimately, the trade in value of my car was the deciding factor. I traveled from Virginia with the preowned car and picked up the new car. I enjoyed working with this dealership. More
by cansell2u
Employees Worked With
Brianne Baden
June 23, 2023
They are the best, I have nothing but respect and appreciation for them!! Even though I am still waiting for couple information but they are the BEST👍👍👍👍 appreciation for them!! Even though I am still waiting for couple information but they are the BEST👍👍👍👍 More
by janielusby
Employees Worked With
Brianne Baden. She should have a Ten Starts👍👍👍
