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Estle Chevrolet Cadillac Inc.
Defiance, OH
313 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services.
We will constantly strive to meet the changing needs of our customers.
Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability.
It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 313 reviews
July 02, 2024
Had a great experience purchasing my truck from Estle. I had no luck locally finding a truck that had the features I wanted at a price I wanted to pay so expanded my search nationwide and found exactly wh I had no luck locally finding a truck that had the features I wanted at a price I wanted to pay so expanded my search nationwide and found exactly what I was looking for at Estle. I live over 500 miles from the dealership so everything was done over the phone and email. The salesman, Devon was great to work with as was the finance manager. The whole process was very easy and there was never any hard sell or pressure, all very laid back. When I arrived to pick it up, after an 8 hour plus drive, they had it parked out front waiting on me and it was better than the pictures had shown. I love the truck and can't say enough good things about Estle Chevrolet. More
by scottandcindy
June 29, 2024
Thanks Devon for a good experience at Estle in Defiance. You were good to work with. You were good to work with. More
by Sandrathiel.58
Employees Worked With
June 25, 2024
Great experience. Easy to work with. Devon was very helpful and courteous. We would work with him anytime. Easy to work with. Devon was very helpful and courteous. We would work with him anytime. More
by john.burns
June 19, 2024
Incorrect loan amount ($3400 extra charges- included a warranty that was not wanted) Car had a $400 bill repair before first month payment. When test driven this was made aware to Mark. Rear Break pad cli warranty that was not wanted) Car had a $400 bill repair before first month payment. When test driven this was made aware to Mark. Rear Break pad clip missing. Wasn’t even enough gas in the car to drive it 50miles home after purchasing. When calling mark to explain how the car was in the shop being repaired before the first payment he said “sold as is” Thanks for the terrible business More
by a.lause
Verified CustomerJune 18, 2024
My truck was picked up on time. Service performed at scheduled time and they returned my vehicle on time very happy. Service performed at scheduled time and they returned my vehicle on time very happy. More
by appldoc
Employees Worked With
June 17, 2024
Found the truck I was looking for, great service and excellent experience would highly recommend to anyone excellent experience would highly recommend to anyone More
by a153870
Employees Worked With
June 12, 2024
Devon was really helpful during this process. Top notch place with great people! Everytime I've been here the people are great. Top notch place with great people! Everytime I've been here the people are great. More
by emilyjw135
Employees Worked With
June 12, 2024
Devon was a pleasure to work with! He went above and beyond to be sure all my questions were answered. I would recommend him to anyone who is in the market to buy a new vehicle. He went above and beyond to be sure all my questions were answered. I would recommend him to anyone who is in the market to buy a new vehicle. More
by jcoy
Employees Worked With
June 10, 2024
Devon Pearson did a great job helping me. I am not happy with the smell of the interior of the vehicle. The cabin filter (which my husband charged) had a nice nest in it I have cleaned and oz I am not happy with the smell of the interior of the vehicle. The cabin filter (which my husband charged) had a nice nest in it I have cleaned and ozone the interior twice now. Still smells of smoke and beer. Cleaned the carpets. Still coming back. I have a sinus infection because of the car. Not happy about the outcome. The performance and specs of the vehicle is right on track. What can you do to help the smell go away. More
by Schrockandrea413
Employees Worked With
June 07, 2024
This dealership worked with us to solve the problems and located a truck for purchase located a truck for purchase More
by purr95
