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Estle Chevrolet Cadillac Inc.

Defiance, OH

4.7
233 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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1515 N Clinton St

Defiance, OH

43512

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Showing 233 reviews

December 28, 2023

Everyone is helpful and friendly. I recommend them to all my family and friends. I would not go anywhere else to purchase a car or for service. More

by bwright1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Nossaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

They do a great job diagnosing and explaining the options. We recommend them to others. More

by steffes374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

I had a great purchase experience, and this dealership has a great staff of professional people. More

by ECPATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Greeted as soon as I walked in the door. All my needs were taken of in a timely matter. More

by makino86
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
December 03, 2023

Was a pleasant buying experience. They went the extra mile to help us out on the discounts. No pressure and very informative and helpful! More

by ddheck6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Fellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

The service department was very friendly and helpful when I called to schedule an oil change and warranty issue. Would highly recommend. More

by theresarue1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

My experience at Estle’s was amazing. Bri helped me in so many ways and was able to get me my dream car! More

by Allison S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne Baden
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

I was very impressed with Bob Estle, Kent Hoffman, and Brett Heller with their professionalism and courtesy to me as a first-time customer. More

by ECPATTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Estle and Mark C. gave me a reasonable trade in offer instantly. Mark kept me updated weekly on my new Cadillac order and progress. Once the vehicle arrived Mark was f More

by jaggrimm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

I can't rate todd bartley, don't know who he is. My overall experience at estle Chevrolet was positive. However my wife and I were not shown around the dealership nor were we shown where to go for s More

by douglasfruth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kent Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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