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Estle Chevrolet Cadillac Inc.

Defiance, OH

4.7
233 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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1515 N Clinton St

Defiance, OH

43512

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Showing 233 reviews

December 18, 2024

Mark checked over the car well to make sure we knew what problems it had before we drove an hour to look at it. Great experience. Thank you More

by brentm0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Customer service and communication was top notch! ! Jesse was very welcoming and easy to discuss issues with my service. More

by Annissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in Service Dept.
December 13, 2024

Your Service manager Brandon took care of all my issues. That also included 2 recalls issued for my 2024 Chevrolet Silverado Trail Boss. Service was down quickly and I was on my way. More

by chairmanburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Very respectful and professional, kept me well informed. Made sure I understood everything and provided value added information. More

by Davegregory63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bell
December 12, 2024

Service was completed quickly. All of their personnel are always friendly and inviting. Free car washes when weather permits is a nice bonus. More

by Kevin E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bell
December 12, 2024

Kind and curtis service. Big thank you to the finance team for getting me financed. I recommend this place to anyone. I look forward to doing business in the future. More

by stevekingsbury75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Brandon always delivers excellent customer service! Service was quick and had me out the door in about 20 minutes for an oil change. More

by brebob2828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bell
December 12, 2024

Great service with oil change and tire rotation. The free car wash helps to keep the salt off in the winter and dirt off during the rest of the year. More

by pete46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
December 11, 2024

Nice people! Had the car ready and was a quick transaction with the cashiers check. More

by rjwaterman2023
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Ran scanner for battery issue and charged 250 and couldn't even tell me why my check engine light was on and couldn't fix my battery issue. Why bother bringing my car in for service. More

by danbaskin78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Fellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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