Estero Bay Chevrolet
Estero, FL
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Service Department Disaster The service department at Eatero Bay Chev is a joke. Between the technician, Ben, lying about the repairs being done, incompetent Bob, the service man The service department at Eatero Bay Chev is a joke. Between the technician, Ben, lying about the repairs being done, incompetent Bob, the service manager, backing up his lies even though I showed him time & date stamped pictures of the error messages on my dashboard moments after leaving his shop, & the obnoxious owner, Pat Denson, who tried to do battle with me for 20 minutes before acquiescing to my request for a refund, this whole experience was a disaster. Pat had the audacity to issue an ultimatum, saying he would refund my money but I could never bring my truck back there. HA! As if I would ever subject myself to more male bullying & incompetence! More
First pleasant experience in a dealership in a long time. Blake handled our appointment with Professionalism and courtesy and kept us informed the whole time we were there. nice touch to have an owner(Pat) c Blake handled our appointment with Professionalism and courtesy and kept us informed the whole time we were there. nice touch to have an owner(Pat) come out and introduce himself and show a personal interest in a customer. Wea will come back and have already told several friends of our experience. More
The only dealership we will use for sales and service When we started coming to Estero Bay for service on our existing vehicle we quickly realized we wanted to purchase our next vehicle there as well. Ten When we started coming to Estero Bay for service on our existing vehicle we quickly realized we wanted to purchase our next vehicle there as well. Ten years later and we still choose Estero Bay for both service and sales. More
Headlight motor replacement Mike in service takes great care of my 2004 Commemorative Corvette convertible! He helps plan out my service needs. He checks to make sure the parts a Mike in service takes great care of my 2004 Commemorative Corvette convertible! He helps plan out my service needs. He checks to make sure the parts are available before I bring my car in to prevent delays. He communicates with me about the repairs, & the timing so there are no surprises. I wouldn't my car anywhere else! More
Better in ESTERO The service is worth the drive in from Naples. It may be a bit crowed on the lot but they make it work. The waiting area is clean and Hey, FREE Co The service is worth the drive in from Naples. It may be a bit crowed on the lot but they make it work. The waiting area is clean and Hey, FREE Coffee and TV! More
Excellent Originally I was only looking , but after a short time I realized that Estero Bay Chevrolet was the place to buy my next new car.. Taylor treated me l Originally I was only looking , but after a short time I realized that Estero Bay Chevrolet was the place to buy my next new car.. Taylor treated me like family. He’s spent plenty time going over all the cars and options. Thank you More
Worth the drive from East Naples. The mechanics found a nail in my tire that was losing air. The tire was patched at no extra charge. Most appreciated. Good service from the dealers The mechanics found a nail in my tire that was losing air. The tire was patched at no extra charge. Most appreciated. Good service from the dealership where IU purchased the car. More
The best salesman Danny was very helpful throughout the whole process of buying the vehicle. He even gave us some life advice that I will definitely use in the future Danny was very helpful throughout the whole process of buying the vehicle. He even gave us some life advice that I will definitely use in the future More
Just Nice People I really enjoyed getting my car at Estero Bay Chevrolet. Blake our Sales person was and continues to be amazing answering ALL my questions. I tried I really enjoyed getting my car at Estero Bay Chevrolet. Blake our Sales person was and continues to be amazing answering ALL my questions. I tried many dealerships and even though this was not the closest to my house I enjoyed dealing with them. More
Purchas Easy purchase not very stressful . Would definitely purchase from Jim again.Provided great customer service and knowledge to help with our purchase.P Easy purchase not very stressful . Would definitely purchase from Jim again.Provided great customer service and knowledge to help with our purchase.Privided setup of vehicle. More