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Estero Bay Chevrolet

Estero, FL

3.2
440 Reviews

10640 Chevrolet Way

Estero, FL

33928

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Showing 440 reviews

July 18, 2019

Service Department Disaster The service department at Eatero Bay Chev is a joke. Between the technician, Ben, lying about the repairs being done, incompetent Bob, the service man More

by Terik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben, Bob, Patrick Denson
Jul 24, 2019 -

Estero Bay Chevrolet responded

Let me just state that this customer is crazy. She brought us a 150,000 mile car that a chop shop put a used ECM in and told her they couldn't program it to bring it to a dealership (she didn't pay them either) multiple warning lights on. Had conversation with her husband explaining other issues, she stated he never relayed info to her, would you like to hear the recorded conversation? I guess she thought we should be responsible for everything that was originally wrong with her car. I only told her I would refund her money because she was so unreasonable it wasn't worth the headache. At this point, why would I want her to bring it back. I can't understand why she wouldn't want to bring it back, she got $1,500 worth of work for free. In 12 years, it's only the second time I've ever told someone I wouldn't work on their vehicle, this was one. I'm not trying to be a "bully" but I feel people should defend themselves from trolls who post one-sided fictitious stories about hardworking businesses and then extort them with bad reviews. Pat Denson

July 16, 2019

First pleasant experience in a dealership in a long time. Blake handled our appointment with Professionalism and courtesy and kept us informed the whole time we were there. nice touch to have an owner(Pat) c More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Roxberry, Patrick Denson
July 03, 2019

The only dealership we will use for sales and service When we started coming to Estero Bay for service on our existing vehicle we quickly realized we wanted to purchase our next vehicle there as well. Ten More

by North to South
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor, Patrick Denson
July 03, 2019

Headlight motor replacement Mike in service takes great care of my 2004 Commemorative Corvette convertible! He helps plan out my service needs. He checks to make sure the parts a More

by Chipster702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Smith
June 26, 2019

Better in ESTERO The service is worth the drive in from Naples. It may be a bit crowed on the lot but they make it work. The waiting area is clean and Hey, FREE Co More

by NaplesDave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sievert
June 23, 2019

Excellent Originally I was only looking , but after a short time I realized that Estero Bay Chevrolet was the place to buy my next new car.. Taylor treated me l More

by Nicky B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
June 23, 2019

Worth the drive from East Naples. The mechanics found a nail in my tire that was losing air. The tire was patched at no extra charge. Most appreciated. Good service from the dealers More

by Kath'sCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Tejeda
June 18, 2019

The best salesman Danny was very helpful throughout the whole process of buying the vehicle. He even gave us some life advice that I will definitely use in the future More

by Lalo239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Saenz
June 11, 2019

Just Nice People I really enjoyed getting my car at Estero Bay Chevrolet. Blake our Sales person was and continues to be amazing answering ALL my questions. I tried More

by Jules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Roxberry, Patrick Denson
June 10, 2019

Purchas Easy purchase not very stressful . Would definitely purchase from Jim again.Provided great customer service and knowledge to help with our purchase.P More

by Colorodo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Pouliot
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