Estero Bay Chevrolet

All of the staff were phenomenal to work with! Exceptionally friendly sales staff, finance managers, parts, and service department. Exceptionally friendly sales staff, finance managers, parts, and service department. More

I was sold a lemon here. As soon as I left the dealership the AC went out on the way home. When you buy u are treated great, once you leave you are garbage. I went back since As soon as I left the dealership the AC went out on the way home. When you buy u are treated great, once you leave you are garbage. I went back since they said there was something wrong with a fan and they had to work on it before we took it home and just come back if anything happens. Well once I showed up I was turned away and told to schedule an appointment. The guy literally wouldn’t look at me. I felt so embarrassed. He just told the secretary to tell me to leave and schedule an appointment after yesterday he told me to just show up if it messes up. They fixed it for a couple weeks, then my 7 year old daughter and I drove without AC for almost a year bc their prices for service are insane, then took it in, they fixed it for another 2 weeks then said they don’t really know what’s wrong. When we picked it up and paid a ridiculous amount the gearshift was suddenly completely broken and will cost over $1,000 to fix, I’ve had to take it every 2 weeks to another shop to put refrigerant in for $70 and now that the diagnostic is done they sold us a car with a broken hose and fan. It’s going to cost us $650 to fix both. Not to mention the gear shift they broke for over a grand. I never would have bought there if I would have known they treat you like royalty when you are buying but once you leave you are literally garbage to them. They could care less. Not to mention the service costs being 10 times higher than your local shop. I drive for work. My small daughter has to have barf bags in the back after car line because of the heat. It’s disgusting. We trusted them because we thought they represent Chevrolet. But letting a little girl vomit in car line almost every day in Florida heat because you won’t fix a car you messed up is just disgusting. I’m ashamed we ever went there. Don’t make the same mistake. More

Just got my 2022 Colorado..Totally awesome F. Koehler, Dennson Boys/Family..Love love love..tx M. Bramhall Dennson Boys/Family..Love love love..tx M. Bramhall More

Absolutely delightful to work with. Very knowledgeable about all vehicles that we looked at. We definitely would go back again and purchase another vehicle about all vehicles that we looked at. We definitely would go back again and purchase another vehicle More

Salesperson Richard Day could not have been more courteous, helpful or knowledgeable. He made the Chevrolet-buying experience a welcome change from what one typically experiences at a car dealership courteous, helpful or knowledgeable. He made the Chevrolet-buying experience a welcome change from what one typically experiences at a car dealership. I cannot praise or recommend Richard Day highly enough. He takes time to explain everything thoroughly to you and wants to make sure you are confident and comfortable with everything before proceeding with the transaction. Richard Day is a wonderful asset to - and representative of - Estero Bay Chevrolet, and I cannot thank him enough for his kind advice and assistance... from first meeting right through the transaction and including his thoughtful follow-up afterwards to make sure the customer is happy with the vehicle. Great job! More

New to Florida and I needed a new car for here. Frank Koehler listened carefully, remembered all the parts of our conversation. No rush, no pressure. He was very through in getting us a good trade-in and Koehler listened carefully, remembered all the parts of our conversation. No rush, no pressure. He was very through in getting us a good trade-in and new car out the door. He followed up after the sale to ensure all was good. More

Very happy with my service department experience after a bad experience at my closest dealership. Gage was especially wonderful. Will happily drive the extra miles for the quality care. bad experience at my closest dealership. Gage was especially wonderful. Will happily drive the extra miles for the quality care. More

Very good buying experience with Rick Sluder and the Estero Bay Chevrolet sales team. F&I Manager did a good job finding a competitive interest rate on the second attempt. Estero Bay Chevrolet sales team. F&I Manager did a good job finding a competitive interest rate on the second attempt. More