Estero Bay Chevrolet
Estero, FL
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Car purchase Great experience. Frank Kohler great person, second car from him. 4 cars from Estero bay always fun.Frank showed us all the different features. Love Great experience. Frank Kohler great person, second car from him. 4 cars from Estero bay always fun.Frank showed us all the different features. Love new car More
Great Service during a season ending rush We wanted to wait until after all our northern visitors had gotten their service done in preparation to return home after Easter but needed to get ou We wanted to wait until after all our northern visitors had gotten their service done in preparation to return home after Easter but needed to get our vehicle in for several repairs. Estero Bay's service team was swamped but they worked very hard at getting our vehicle done and back to us in a timely manner as we had to get a rental vehicle. Kudos to Mike Smith and the technicians who all went the extra mile to get this done and came in under the estimate with labor overlaps. Great job everyone! You're still our go-to-dealer. More
Buying a vehicle is usually dreaded by us but not this time We were greeted at first by Chris. He was very busy and he recommend a vehicle for us to look at and then asked Donie to come out and help us. Donie We were greeted at first by Chris. He was very busy and he recommend a vehicle for us to look at and then asked Donie to come out and help us. Donie was great. He was informative, courteous and has followed thru completely. He has made things very convient for us by coming to our home to get paper work and meeting us after work hours to get a signature. More
Excellent Dealership Estero Bay Chevrolet provided a very wonderful car buying experience. We were greeted immediately upon arriving at dealership and every staff member w Estero Bay Chevrolet provided a very wonderful car buying experience. We were greeted immediately upon arriving at dealership and every staff member was warm and kind and quick to offer any assistance or help if we needed. If you're looking for a quality, easy going car buying experience without all the hassles I highly recommend Estero Bay Chevrolet. More
Prompt, The overall appearance was spotless, the service advisor was very open and reviewed my needs. The appointment was scheduled on-line with follow up The overall appearance was spotless, the service advisor was very open and reviewed my needs. The appointment was scheduled on-line with follow up reminders and I was serviced ahead of my original scheduled time slot upon arrival. More
Equinox Lease They were all pleasant to deal with This was probably the best experience I've ever had at an automobile dealership. Will recommend to others. They were all pleasant to deal with This was probably the best experience I've ever had at an automobile dealership. Will recommend to others. More
Leased New Equinox 2018 We had most pleasant experience dealing with Will Barrios who is very competent as to vehicle knowledge, customer relations and terms of leasing. We We had most pleasant experience dealing with Will Barrios who is very competent as to vehicle knowledge, customer relations and terms of leasing. We have only praise and no complaints regarding his work. He made leasing a new car a very easy experience for us. We have noted our satisfaction to friends. Also, working with Greg in Finance/Accounting was easy, pleasant and supportive in getting the paper work completed and explained as to our questions. More
Caring individuals Todd was a very thorough individual who did not miss anything to endure we were satisfied customers. He took the time to switch both OnStar and Sirus Todd was a very thorough individual who did not miss anything to endure we were satisfied customers. He took the time to switch both OnStar and Sirus XM radio accounts to the new vehicle More
Great service I had my GMC Acadia towed to Estero Bay Chevrolet after warning messages appeared and the vehicle couldn't be driven. This was on a Sunday morning. I had my GMC Acadia towed to Estero Bay Chevrolet after warning messages appeared and the vehicle couldn't be driven. This was on a Sunday morning. The next day I talked to Ben Monnett. He said they were very busy with appointments but would get the problem analyzed and call me later in the afternoon. He called as promised, explained the problem, told me he had the necessary repair part in stock, and should be able to complete the work tomorrow (Tuesday). Around Tuesday noon Ben called and said the Acadia was ready to go and there was no charge as the repair was covered by the warranty. Obviously I didn't have an appointment for this repair, but Ben handled the situation in a fast, friendly manner nonetheless. I really appreciate Ben's great customer service skills and will not hesitate to return to Estero Bay Chevrolet for future service needs. More
Warranty Myhusband needed a truck...we came to estero bay cheverolet....they took advantage of a 75 year old disabled veteran with their fast talking salesman. Myhusband needed a truck...we came to estero bay cheverolet....they took advantage of a 75 year old disabled veteran with their fast talking salesman...who by the way retired or quit one month after our purchase....We purchased a Silverado truck...was told how amazing the road hazard tire and wheel coverage would be...how it would give us peace of mind....we purchased the deluxe package for 60 months unlimited miles.for 415.00...... That was ten months ago....today we found out it is not worth the paper it is written on..they will only pay up to a Maxim 40.00 if the tire meets the requirements then it is a reimbursement.... The tire has to have treads measuring a depth greater than 2/32nds of an inch. Also purchased a warranty for xzilon green this was 495.00....5 years unlimited miles.....this warranty covers exterior protection....no it doesn't we were told to great lengths how if it got a chip from a door being opened into it.....they would fix....wrong again....please read the small print do not trust the man behind the desk he is salesman looking for commission....we were took for just under one thousand dollars for trusting estero bay Chevrolet employee.... More