Essential Ford of Stuart

Good service the service person said the no longer honored a cupón they just sent out a week earlier.for a $39.99 oil change and that it was going to cost $80 for the service person said the no longer honored a cupón they just sent out a week earlier.for a $39.99 oil change and that it was going to cost $80 for that same oil change? After all was said and done they did honor the advertised special but Wow ....makes you wonder what the xxxx is going on there better start looking for a new service center More

Check engine light We had a 9:30am appointment but decided to drop the vehicle off the night before. Dustin Bauer called us at 8:30am the morning of the appointment and We had a 9:30am appointment but decided to drop the vehicle off the night before. Dustin Bauer called us at 8:30am the morning of the appointment and already had a diagnosis for us. The vehicle was repaired in a timely manner. Thank you to Dustin and your team for being so efficient! More

Mary was excellent Mary made sure I was informed every step of the way and got the job done right. I had previously taken my truck in for this problem and the service ma Mary made sure I was informed every step of the way and got the job done right. I had previously taken my truck in for this problem and the service manager didn't do a very good job and did not correct the problem. On the other hand Mary was awesome and will always be sure a contact her in the future. More

Tire Repair - Nailed It I showed up for service without an appointment after my low tire pressure warning light and alarm displayed and sounded. I was seen by one of the ser I showed up for service without an appointment after my low tire pressure warning light and alarm displayed and sounded. I was seen by one of the service reps that I have become familiar with. He processed my vehicle in and told me that there were two other vehicles ahead of me. I waited for my car tire repair, which I felt was handled expeditiously. More

Customer service. Poor customer service. No sense of urgency. I had a 10:30 appointment for an oil change. I didn't get out until 1:00 pm. Poor customer service. No sense of urgency. I had a 10:30 appointment for an oil change. I didn't get out until 1:00 pm. More

Tire replacement, mount and balance. Ben assisted me and contacted me advising tire could not be repaired, and advised of new purchase cost. Though not satisfied with the price, I had no Ben assisted me and contacted me advising tire could not be repaired, and advised of new purchase cost. Though not satisfied with the price, I had no options available. More

Bought my second brand new vehicle from here Second new vehicle in 8 years from this dealership. Always helpful people who work here. Clean and safe inside and out. Plenty of vehicles to choose f Second new vehicle in 8 years from this dealership. Always helpful people who work here. Clean and safe inside and out. Plenty of vehicles to choose from. Only cons were the vehicle wasn't completely ready for delivery. Needed to be re detailed inside and had hard water stains from the sprinkler system. Truck was in transport mode and needed to be unlocked to start the Ford Mypass process. I was patient and understanding of the hurricane preparation the dealership was going through at the time of the sale. More

Cassandra was very friendly! Hands down my best experience at Advantage Ford. Cassandra (service department) was great! Every interaction and phone call with her was great! Super Hands down my best experience at Advantage Ford. Cassandra (service department) was great! Every interaction and phone call with her was great! Super friendly and overall a sweet person. Thanks! More

Disappointed so far. Would like issues addressed As soon as I left the dealership the "service engine soon" light came on. It seems to idle high and accelerates slower. I would like these issues addr As soon as I left the dealership the "service engine soon" light came on. It seems to idle high and accelerates slower. I would like these issues addressed with the least amount of difficulty. More

Service Outstanding job done by the every one involved they always do a great job. I will be buying my next truck from them . Thank you Outstanding job done by the every one involved they always do a great job. I will be buying my next truck from them . Thank you More