Essential Ford of Stuart
Stuart, FL
Filter Reviews by Keyword
By Type
811 Reviews of Essential Ford of Stuart
Mary was excellent Mary made sure I was informed every step of the way and got the job done right. I had previously taken my truck in for this problem and the service ma Mary made sure I was informed every step of the way and got the job done right. I had previously taken my truck in for this problem and the service manager didn't do a very good job and did not correct the problem. On the other hand Mary was awesome and will always be sure a contact her in the future. More
Tire Repair - Nailed It I showed up for service without an appointment after my low tire pressure warning light and alarm displayed and sounded. I was seen by one of the ser I showed up for service without an appointment after my low tire pressure warning light and alarm displayed and sounded. I was seen by one of the service reps that I have become familiar with. He processed my vehicle in and told me that there were two other vehicles ahead of me. I waited for my car tire repair, which I felt was handled expeditiously. More
Customer service. Poor customer service. No sense of urgency. I had a 10:30 appointment for an oil change. I didn't get out until 1:00 pm. Poor customer service. No sense of urgency. I had a 10:30 appointment for an oil change. I didn't get out until 1:00 pm. More
Tire replacement, mount and balance. Ben assisted me and contacted me advising tire could not be repaired, and advised of new purchase cost. Though not satisfied with the price, I had no Ben assisted me and contacted me advising tire could not be repaired, and advised of new purchase cost. Though not satisfied with the price, I had no options available. More
Bought my second brand new vehicle from here Second new vehicle in 8 years from this dealership. Always helpful people who work here. Clean and safe inside and out. Plenty of vehicles to choose f Second new vehicle in 8 years from this dealership. Always helpful people who work here. Clean and safe inside and out. Plenty of vehicles to choose from. Only cons were the vehicle wasn't completely ready for delivery. Needed to be re detailed inside and had hard water stains from the sprinkler system. Truck was in transport mode and needed to be unlocked to start the Ford Mypass process. I was patient and understanding of the hurricane preparation the dealership was going through at the time of the sale. More
Cassandra was very friendly! Hands down my best experience at Advantage Ford. Cassandra (service department) was great! Every interaction and phone call with her was great! Super Hands down my best experience at Advantage Ford. Cassandra (service department) was great! Every interaction and phone call with her was great! Super friendly and overall a sweet person. Thanks! More
Disappointed so far. Would like issues addressed As soon as I left the dealership the "service engine soon" light came on. It seems to idle high and accelerates slower. I would like these issues addr As soon as I left the dealership the "service engine soon" light came on. It seems to idle high and accelerates slower. I would like these issues addressed with the least amount of difficulty. More
Service Outstanding job done by the every one involved they always do a great job. I will be buying my next truck from them . Thank you Outstanding job done by the every one involved they always do a great job. I will be buying my next truck from them . Thank you More
Tires New tires needed. Thanks to observant service people. Also purchased extended derive policy and gentleman very helpful. Good visit always and no pr New tires needed. Thanks to observant service people. Also purchased extended derive policy and gentleman very helpful. Good visit always and no problem recommending dealership to friends. More
service with a smile follow up on questions , most helpful.( your need for more and more words is totally a turn off! This is my last survey with this web site .Why 5 sta follow up on questions , most helpful.( your need for more and more words is totally a turn off! This is my last survey with this web site .Why 5 stars isnt enough is beyond me. A valued service tech. is denied an atta girl.) More