Essential Ford of Stuart
Stuart, FL
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811 Reviews of Essential Ford of Stuart
used mustang sales woman was very help full. I am still waiting for owners manual for a 2019 mustang gt premium.please let me know when I can get my owners manual. sales woman was very help full. I am still waiting for owners manual for a 2019 mustang gt premium.please let me know when I can get my owners manual. More
Very disapointed with covid responce. I brought my truck in for service, not one employee was wearing a face mask, as recommended by the CDC. This included everyone I spoke to and everyone I brought my truck in for service, not one employee was wearing a face mask, as recommended by the CDC. This included everyone I spoke to and everyone I could see in the background. This was on the same day that seven people died of Covid-19 just a few miles down the road in Palm Beach County. I won't be returning until their policy changes or vaccine is found. More
Have been going to this dealership for service since I bought my car there, always professional, always polite. Wouldn’t go anywhere else. Brian and Eddie have always been the ones to help me and have alw bought my car there, always professional, always polite. Wouldn’t go anywhere else. Brian and Eddie have always been the ones to help me and have always exhibited the utmost attention to detail and respect to the customer, can’t recommend their services enough. More
very professional every member of this staff from service to sales to parts go out of their way to make your time there very enjoyable and are very respectful every member of this staff from service to sales to parts go out of their way to make your time there very enjoyable and are very respectful More
Good service by Dustin We had a broken compressor that needed to be fixed as well as a problem with updating the Sync3 software. Dustin was a real help in getting it done qu We had a broken compressor that needed to be fixed as well as a problem with updating the Sync3 software. Dustin was a real help in getting it done quickly and efficiently. He also assisted in getting FORD to partake in the cost of replacing the failed computer module that kept us from upgrading the software. We have had more bad than good experiences at this Ford dealership, so the service and friendliness that Dustin provided was a pleasant surprise. More
Easy and Convenient Picked up my truck. Called to clarify my concern with A/C, then reported back their findings, called to tell me their driver wouldn't be in until next Picked up my truck. Called to clarify my concern with A/C, then reported back their findings, called to tell me their driver wouldn't be in until next morning so I could pick up or they would deliver next morning. Great communication through the entire process. More
Big thanks to this dealership as well as the friendly and helpful staff while purchasing my new car and satisfying me with understanding my new vehicle. Excellent customer service. helpful staff while purchasing my new car and satisfying me with understanding my new vehicle. Excellent customer service. More
Excellent service from start to finish. Excellent communication throughout. I believe the young man was Eddie in Service. Greeted with a smile. Checked on me in waiting room. Outstanding. communication throughout. I believe the young man was Eddie in Service. Greeted with a smile. Checked on me in waiting room. Outstanding. More
I have been a customer since 1996. Much to my pleasant surprise I was welcomed with a smile and friendly demeanor by Quick Lane Advisor Brian Bailes who promptly got things rolling and I proceeded to a cu surprise I was welcomed with a smile and friendly demeanor by Quick Lane Advisor Brian Bailes who promptly got things rolling and I proceeded to a cup of coffee. My service was quickly performed and Brian came to let me know what was done and also that I would be needing new tires [which I suspected]. We talked about the tires and he gave me A print out about new tires which I will Shortly purchase. Keep up the good work Brian! More