Essential Ford of Stuart

Service department is very helpful My experiences with the service department has always been great! Staff is quick to respond and willing to help. Eddie has helped me on a number of oc My experiences with the service department has always been great! Staff is quick to respond and willing to help. Eddie has helped me on a number of occasions, always professional. More

Service advisor paid attention to my concerns.Part Service advisor paid attention to my concerns. Part needed was ordered . In less than a week I was contacted by the service dept. The job was done Service advisor paid attention to my concerns. Part needed was ordered . In less than a week I was contacted by the service dept. The job was done and I was pleased with the level of professionalism. Customer satisfaction is job one. Five star service More

Very disapointed with covid responce. I brought my truck in for service, not one employee was wearing a face mask, as recommended by the CDC. This included everyone I spoke to and everyone I brought my truck in for service, not one employee was wearing a face mask, as recommended by the CDC. This included everyone I spoke to and everyone I could see in the background. This was on the same day that seven people died of Covid-19 just a few miles down the road in Palm Beach County. I won't be returning until their policy changes or vaccine is found. More

Excellent service from start to finish. Was able to find the right truck as well as find the right price. Sales rep was really amazing. the right truck as well as find the right price. Sales rep was really amazing. More

used mustang sales woman was very help full. I am still waiting for owners manual for a 2019 mustang gt premium.please let me know when I can get my owners manual. sales woman was very help full. I am still waiting for owners manual for a 2019 mustang gt premium.please let me know when I can get my owners manual. More

Have been going to this dealership for service since I bought my car there, always professional, always polite. Wouldn’t go anywhere else. Brian and Eddie have always been the ones to help me and have alw bought my car there, always professional, always polite. Wouldn’t go anywhere else. Brian and Eddie have always been the ones to help me and have always exhibited the utmost attention to detail and respect to the customer, can’t recommend their services enough. More

very professional every member of this staff from service to sales to parts go out of their way to make your time there very enjoyable and are very respectful every member of this staff from service to sales to parts go out of their way to make your time there very enjoyable and are very respectful More

Good service by Dustin We had a broken compressor that needed to be fixed as well as a problem with updating the Sync3 software. Dustin was a real help in getting it done qu We had a broken compressor that needed to be fixed as well as a problem with updating the Sync3 software. Dustin was a real help in getting it done quickly and efficiently. He also assisted in getting FORD to partake in the cost of replacing the failed computer module that kept us from upgrading the software. We have had more bad than good experiences at this Ford dealership, so the service and friendliness that Dustin provided was a pleasant surprise. More

Easy and Convenient Picked up my truck. Called to clarify my concern with A/C, then reported back their findings, called to tell me their driver wouldn't be in until next Picked up my truck. Called to clarify my concern with A/C, then reported back their findings, called to tell me their driver wouldn't be in until next morning so I could pick up or they would deliver next morning. Great communication through the entire process. More

Big thanks to this dealership as well as the friendly and helpful staff while purchasing my new car and satisfying me with understanding my new vehicle. Excellent customer service. helpful staff while purchasing my new car and satisfying me with understanding my new vehicle. Excellent customer service. More