Eskridge Lexus

The Lexus Standard Eskridge Lexus always does a great job of taking care of our cars (and us)! Angello Hankins is a true professional, whose expertise I have come to re Eskridge Lexus always does a great job of taking care of our cars (and us)! Angello Hankins is a true professional, whose expertise I have come to rely on. He knows his business and always puts the customer first (both of which are very rare these days). That's why I continue to buy Lexus vehicles and why I continue to come to Eskridge to have them serviced. Keep up the good work, because true expertise and excellent customer service still matter! More

Professionalism and Excellent Service My family has purchased four vehicles from Eskridge and every time, Nathan has taken great care of us! He is always very professional, understands ou My family has purchased four vehicles from Eskridge and every time, Nathan has taken great care of us! He is always very professional, understands our buying needs, and never gets pushy with us. We have also had our vehicles serviced at Eskridge Lexus and Angello Hankins has always done an excellent job of getting our cars in and out on time; he has also taken the time to call if there is a change in the service or pick up time. Our experience has been great and we would recommend Eskridge Lexus (which we have numerous times) to anyone. Respectfully, The Chases More

Excellent and Expeditious Service Earle Twigg and Stone did an excellent job of taking care of us. They were professional, courteous, and quick in helping us get on the road! Earle Twigg and Stone did an excellent job of taking care of us. They were professional, courteous, and quick in helping us get on the road! More

Excellent assistance from Mr. Angelo Hankins It"s always a great pleasure having Angello Hankins to assistance me when I have my car serviced at Eskridge Lexus in Oklahoma City, Oklahoma! It"s always a great pleasure having Angello Hankins to assistance me when I have my car serviced at Eskridge Lexus in Oklahoma City, Oklahoma! More

Above and beyond Eskridge Lexus Service provided a very nice (newish) sedan for a day loaner while my RX350 underwent 65k mile service which allowed me to meet numerou Eskridge Lexus Service provided a very nice (newish) sedan for a day loaner while my RX350 underwent 65k mile service which allowed me to meet numerous work deadlines that day. I ran late finishing the day and called to tell the Service desk I was running late. Mr Rick French volunteered to wait for me. I pulled in to the service bay 15min after closing time, turned over the loaner and Rick directed me to my washed, vacuumed, and serviced RX. Thank you Edkridge and thank you Rick!! More

Mark Beggs - Service Dept. I really appreciate personalized service and when a person has been coming over to the Lexus Dealership from Enid, for as many years as I have (prob I really appreciate personalized service and when a person has been coming over to the Lexus Dealership from Enid, for as many years as I have (probably at least 15 yrs) I expect it! I really only want to work with one service rep when I'm there and that is Mark, it is helpful working with someone that you know rather than a service person that I don't know., Many times when I call and they connect me with the scheduler they have been rude! They just act like they don't care! I have tried many times to explain that I'm from Enid and I'm coming to OKC for another reason and that I would like to get in to the service dept., they give off the attitude that they don't care and that I am not important. I have purchased 4 Lexus from Eskridge all 350's and one of the reasons I keep buying Lexus is because of the service I used to get there when you could call and request the service person that you are accustomed to working with and the person that knows you. Most always when I am lucky and get to talk to Mark, he will always try his best to get me in if at all possible. I remember back in the day when that is the way we called to make appts. and that was sooooo much nicer than talking to impersonal scheduler I might add. I have talked to many people in Enid about this and they all agree. Bottom Line, Mark is always very pleasant and is so nice to work with, Just wanted to make sure that I addressed that. Thanks, More

Horrible Dealer The salesman Michael was absolutely horrible. He seemed to know nothing about the cars and their packages. He was also horrible when it came to custom The salesman Michael was absolutely horrible. He seemed to know nothing about the cars and their packages. He was also horrible when it came to customer service as well. Also, my new car came with some heavy scratches, which was most likely from their "complimentary washes." We have bought other cars with them before, but this car we bought came with horrible service. More

One of the best in North America We have several Lexus and have used this dealership since 1998. The service has always been excellent---each and every time. Have had to use another We have several Lexus and have used this dealership since 1998. The service has always been excellent---each and every time. Have had to use another dealership when something came up 1,200 miles from home, but decided to limp along until we returned to OKC. So glad that we did because the other dealership had misdiagnosed the problem. Eskridge rocks and saved us several thousand dollars. Learned that if something goes wrong when we are traveling, to make like ET and call home (Eskridge). The support is terrific. More

Respectful people are a rarity these days My Lexus is now "old" (2007) but still in great shape mechanically; it might not always look like a cream puff but I always walk away from my service My Lexus is now "old" (2007) but still in great shape mechanically; it might not always look like a cream puff but I always walk away from my service visits feeling appreciated and respected, as if it's your pleasure to help and believe me not many places leave you feeling that way these days. I have worked with a gentleman in service by the name of Angello Hankins. LOVE!!! Thanks for the oh so rare experience!!! More

Trust The Lexus Brand is noted for it's quality and reliability and I usually buy or trade for a good used vehicle. I felt very comfortable when dealing w The Lexus Brand is noted for it's quality and reliability and I usually buy or trade for a good used vehicle. I felt very comfortable when dealing with the Eskridge group. They took my older Toyota in trade for a newer Lexus at a price I felt was acceptable. I trust that the vehicle was serviced and cared for as advertised. I plan to have them continue servicing my latest purchase since they provided me with all the maintenance records on this vehicle. It looks and drives great! More