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Ertle Subaru

Stroudsburg, PA

4.7
2,561 Reviews
Call Dealership (570) 213-4047
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798 N 9th St

Stroudsburg, PA

18360

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2,561 Reviews of Ertle Subaru

December 20, 2024

Had a great experience buying a new Outback at Ertle Subaru. Jordan was very genuine and knowledgeable. He explained the whole process step by step and answered all questions easily making the experie More

by micdel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Cortez
Report | Print
December 19, 2024

No response at this time Thank you They were supposed to do multi inspection post the appointment antifreeze was low which means they did not do a full inspection of fluids More

by banker97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Report | Print
Dec 19, 2024 -

Ertle Subaru responded

Thank you for sharing your feedback. It's disappointing to hear that the inspection may not have been as thorough as expected, and I apologize for any oversight regarding the antifreeze level. We value your input and would like to address this issue further with you directly. Please feel free to reach out at your convenience so we can make things right. Thank you, Tim Kelly - Service Manager - 570-213-4050

December 03, 2024

I had no problem. They were very good and experience with their service. Thank you More

by bogdanwilczewski94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Nick Gouny
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Dec 04, 2024 -

Ertle Subaru responded

Thanks so much for your review. We look forward to your next visit to Ertle Subaru!

November 27, 2024

We have always had a great experience Ertle Subaru with all the cars we bought or leased from them. More

by Nsurovcik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joann Izzo, Nick Graver, Eric Potrzuski
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Nov 27, 2024 -

Nsurovcik responded

Eric was awesome. He always kept in touch with us weekly to let us know when our car would be in. Also a big shout out to Joann Izzo. She totally explained everything about the car & how to use everything. Both had great personalities which made our whole experience awesome!!!

Nov 27, 2024 -

Ertle Subaru responded

We're so glad you can count on Eric, Joann, and the Ertle Subaru team to provide top-notch car-buying and leasing experiences. Thanks for choosing us—see you down the road!

November 22, 2024

Winston was efficient , honest and friendly. Would recommend buying a car from him to all! More

by Patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Graver, Winston Little
Report | Print
Nov 25, 2024 -

Ertle Subaru responded

We are glad to hear that Winston was great to work with. Thanks for choosing Ertle Subaru and recommending our team.

November 20, 2024

Friendly, honest, considerate to everyone, willing to listen to customers concerns and strives to meet all of their customers needs. I have been buying new cars for over 50 years and Ertle Subaru is defi More

by Bernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joann Izzo, Meghan Ertle, Nick Graver, Winston Little, Alia Irizarry, Vincent Ashley, Nick Gouny, Eric Potrzuski
Report | Print
Nov 20, 2024 -

Ertle Subaru responded

Bernie, thank you for your wonderful feedback! We're delighted to hear that our team at Ertle Subaru provided a smooth and pressure-free experience. We appreciate your recommendation and are proud to have earned your trust over the years. Enjoy your new ride!

November 12, 2024

Excellent experience from start to finish. Haley was all ready for me to arrive and acquire the new vehicle. Johnathan had the other paperwork ready and Eugene had it delivered the next day! I More

by Jay F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Lamarco, Eugene, Lauren Bradford
Report | Print
Nov 12, 2024 -

Ertle Subaru responded

Jay, we're delighted to hear that your experience with Haley, Johnathan, Eugene, and Lauren at Ertle Subaru was excellent from start to finish. Enjoy every moment in your new Ascent! Thank you for choosing us as your go-to dealership.

November 04, 2024

I have nothing but good things to say about Vincent and the mechanics working on my car. They are very knowledgable, trustworthy and get things done right the first time. They are always going above and be More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Report | Print
Nov 04, 2024 -

Ertle Subaru responded

It's fantastic to hear that Vincent and the team at Ertle Subaru exceeded your expectations! We appreciate your recommendation and look forward to serving you again in the future.

October 29, 2024

All went very well. AJ the salesman was very knowledgeable and helpful. I would highly. Recommend. More

by Milanof
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AJ, Ashley Bierbaum
Report | Print
Oct 29, 2024 -

Ertle Subaru responded

We are glad to hear that you had an excellent purchasing experience with AJ. Thanks for working with the Ertle Subaru team, and enjoy the new ride!

October 07, 2024

Service Dept Top Notch. Exceptional. Sales uh uh. Sales hurts this dealership, but again Service is First Rate. More

by libertyaintfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Lauren Bradford, Ashley Ortiz, Tim Kelly, Alia Irizarry, Vincent Ashley, Nick Gouny
Report | Print
Oct 08, 2024 -

Ertle Subaru responded

Thank you for highlighting the exceptional service department at Ertle Subaru! We appreciate your feedback and will certainly take it into consideration to improve our sales experience. Your insights are valuable to us, and we're glad we could provide top-notch service!

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