Ernie's Auto Sales
North Adams, MA
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Car was not inexpensive, but nothing is now. Had 3 problems nearly out of the gate. My mechanic found 2 & I found 1. Required 2 more trips back, 1 hour away, but they fixed one at no cost, sp Had 3 problems nearly out of the gate. My mechanic found 2 & I found 1. Required 2 more trips back, 1 hour away, but they fixed one at no cost, split new tires with me, and paid my Honda dealership to fix what they couldn't. Would have been better not to have problems, but overall they dealt with them responsibly. More
2nd car bought at Ernie's, repeat customer. Told new tires ASAP-bald and pcs sticking out-2nd opinion fine, some wear, not 1st questionable repair. Trouble with dead battery, need alternator. Will wai tires ASAP-bald and pcs sticking out-2nd opinion fine, some wear, not 1st questionable repair. Trouble with dead battery, need alternator. Will wait on it. Got in car, turned it on and all of a sudden the steering wheel dropped as it should. Had not done that in a very long time. Was the belt replaced and not tight enough? Not sure, but something clearly different. Trust in the dealership is gone. More