Eric Von Schledorn Ford

Wonderful Experience Steve was very helpful through out the entire process. He stayed late so I could come in and test drive the vehicle I was interested in. When it came Steve was very helpful through out the entire process. He stayed late so I could come in and test drive the vehicle I was interested in. When it came time to talk about finances he was very helpful and listened to exactly what I could afford and made the whole experience great. Evert help to ensure that my payments were manageable and ensured that I was covered with an extended warranty. They both made sure I was getting the best deal possible. Steve took the time to show me exactly how everything in the car worked and helped me hook up my phone. Everyone there was very friendly and helpful through out the entire process. I am very happy with my purchase and experience. More

great Rob did everything to get the deal done. Everyone was friendly at the dealership I would go back if the have another vw. Great time Rob did everything to get the deal done. Everyone was friendly at the dealership I would go back if the have another vw. Great time More

An excellent experience purchasing a new vechicle. If I was to open a car dealership one of my first hires would be Alex Hernandez as my sales manager and trainer for new sales people. Alex and I If I was to open a car dealership one of my first hires would be Alex Hernandez as my sales manager and trainer for new sales people. Alex and I in twenty minutes determined the price for my new Ford F150. He was able to answer any questions about the buying experience before I visited EVS. Delivery of my new vehicle was also outstanding. The vehicle was ready and Alex knew every electronic detail and statistic and could explain them for both me and my wife. Needless to say Alex is very knowledgeable not only about Ford products, but the completion as well. More

Great New Car buying experience Worked with Jon DeMaster. He was very knowledgeable and thorough. He gave us a complete tour and explanation of our new Ford Escape. His knowledge Worked with Jon DeMaster. He was very knowledgeable and thorough. He gave us a complete tour and explanation of our new Ford Escape. His knowledge and the ability to drive several different cars help us thru the difficult decision on which car model to buy. Evert also did a great job of leading us thru the mountain of required paper work. More

Hassle Free! I was in a bind, my car broke down the week prior, I had a certain budget but still wanted something really reliable because I do have a family. The e I was in a bind, my car broke down the week prior, I had a certain budget but still wanted something really reliable because I do have a family. The entire process was quick, easy and most importantly painless! I felt like I great communication with the salesman rather than being sold something just to buy from the dealership. Would definitely recommend to anyone! More

Never again!!! What I thought was going to be my first great experience turned out to be my worst,I bought a car that I was shown on the inspection report to only ne What I thought was going to be my first great experience turned out to be my worst,I bought a car that I was shown on the inspection report to only need tires (3 which were worn down to the bars) and brakes.i asked what if there is something else wrong with it and the sales person said the inspection report was my "guarantee",after having the brakes done my mechanic made me aware of a howling noise at high speeds but I was told the noise was due to the uneven and badly worn tires by the salesmen Then I had the tires done but still had the noise, so I took it back to the tires place to double check the balancing,still noisy,so I contacted the salesmen which gave me the run around for a week or so,then I went to a mechanic who in turn sent me to Jaguar for a better idea of the problem who said the repairs would cost me over 1600$ then I talked the service manager at EVS who told me to come out(over an hour drive) only to be told they would confirm what jaguar said but may not do anything more. Would you buy a car from these guys? I would not,find another dealer and get everything in writing. More

Daughter's First Car We were searching for a reliable & quality vehicle for our daughter's 1st car. Jon De Master assured us that the 2007 Ford Escape we chose was a soli We were searching for a reliable & quality vehicle for our daughter's 1st car. Jon De Master assured us that the 2007 Ford Escape we chose was a solid & thoroughly tested vehicle. He guaranteed us a positive 5 years without major issues. We trusted him. Our faith in your dealership & sales reps was high after we purchased, gladly sharing to others that EvS Random Lake was the place to shop for your next vehicle. Unfortunately, after 5 days of it being driven, everything shutdown, leaving our daughter stranded & afraid. We had her battery jumped, recharged, only for it to happen again. We learned the alternator was shot and in need of a new one. Over a $1000 repair bill. We called our trusted Sales Rep, Jon De Master, letting him know if this unfortunate incident. He never even had the decency to return our call. More disappointment came when we learned that EvS Random Lake should have detected this upon running a diagnostic. A pleasant & positive experience, had now turned extremely negative and future trust lost. When a vehicle is purchased with $10,000 cash, and to put a lot of extra money into it a week later is beyond disappointing. We will be sure to spread the word. More

Excellent salesperson We worked with Jon De Master who is a knowledgable car person - friendly and professional also. There was no pressure at any time. We came to an agree We worked with Jon De Master who is a knowledgable car person - friendly and professional also. There was no pressure at any time. We came to an agreement on a fair price for the vehicle. This was one of the smoother and more pleasant car buying experiences we have had. More