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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

March 03, 2024

Dion should be made CEO. I came in to use the restroom, and left with 2023 Bolt. FYI the finance guy, Mike, was interesting. The first thing out of his mouth was basicall More

by 1987.michael.anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Miller, Aubrae Knight, Dion Ball, Talal (Tee) Hayder, Roberto (Rob) Gutierrez, Ruben Guzman, George Charbel, Chris Morris, Aiden Draper, Victoria Richardson
Mar 05, 2024 -

Epic Chevrolet responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

March 03, 2024

The timeliness of the dealership. He took me in at my appointment time, and my car was repaired in the timeframe they provided me with. More

by EGGIXXER05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
Mar 05, 2024 -

Epic Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

March 03, 2024

Ordered replacement truck keys that to long to receive. NOT told about an additional $225 programming cost. Manager to forever to be available to hear my complaints. More

by reg.rheaume
Recommend Dealer
No
Employees Worked With
No
Mar 05, 2024 -

Epic Chevrolet responded

On behalf of our dealership, I appreciate you bringing these issues regarding your recent visit to my attention, Reg. I strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact me directly at your convenience. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

March 02, 2024

Great Customer Service that meet my needs There were 2 others who checked me out who were also very customer service excellent More

by OBDENT2HM
Recommend Dealer
Yes
Employees Worked With
Joe and Chris
Mar 04, 2024 -

Epic Chevrolet responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

March 02, 2024

Everyone had been incredibly welcoming and professional. The fact that you guys wash the car and take care of the tires adds quite a bit to the experience as well. More

by joshfleenor77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 04, 2024 -

Epic Chevrolet responded

Josh, thank you for writing this amazing review for our team! At Epic Chevrolet, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

March 02, 2024

Advisors was great handled what I needed done , dropped off y car and was ready next day and done More

by rocklinwireless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 05, 2024 -

Epic Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

March 02, 2024

Great staff. Comfortable environment. Up front and honest. They’re building the future of car shopping and maintenance for Sacramento. More

by J.DEWITT4035
Recommend Dealer
Yes
Employees Worked With
Chris in service , Jerry Torres, Talal (Tee) Hayder
Mar 05, 2024 -

Epic Chevrolet responded

Your willingness to share your positive experience makes us so grateful for the community we have. Without your support, we could not do what we do, and it means the world to us that we have that support! I look forward to seeing you again soon. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

March 01, 2024

I was totally blown away by how Epic Chevrolet Salesman Edgar Valencia and his associates worked hard together to help my husband and me drive away in a very beautiful car that we absolutely love for a ver More

by natalie_bolds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Saini, Shouen Newsome, Ryan Taylor, RodolfoAlberto(Rudy) Castillo, Chris Koupas, Mike Nelson, Edgar Valencia, Prabhjoat (PJ) Singh Mander
Mar 01, 2024 -

Epic Chevrolet responded

Wow, your kind words took my breath away, Natalie! I am so glad your recent visit was such a success, and I hope you and your husband won’t hesitate to reach out again to Edgar and our team in the future. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

March 01, 2024

Logan was nice but his manager was trying to sell me $7,000 worth of bogus accessories and over-priced extended warranty. When I refused, he slipped in a $993 dealer installed anti-theft alarm which I More

by tangmich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Zamora, Logan Miller, Prabhjoat (PJ) Singh Mander
Mar 04, 2024 -

Epic Chevrolet responded

I appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that I strive to provide. Please contact me at your earliest convenience, I look forward to speaking with you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 29, 2024

It was the best experience that we have had while buying a new vehicle. There were no pressure sales and it was more about what we wanted. More

by culazzo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Torres, Adam Warren
Mar 01, 2024 -

Epic Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Epic Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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