Epic Chevrolet

Kuni, dishonest business. My wife and I went into Kuni to trade in her vehicle. We were helped by Ismael. The deal we made with him was for them to pay off her existing loan an My wife and I went into Kuni to trade in her vehicle. We were helped by Ismael. The deal we made with him was for them to pay off her existing loan and she would purchase a pre-owned car. It was a Sunday so we couldn't call the bank to get the exact payoff so they told us not to worry about it, that they would call during the week and find out. That it would be taken care of. They put down an estimate on the papers. After a few weeks my wife received a notice from her old loan saying she had to make a payment because she was still showing a balance and that they were going to send her to collections. So we come to find the dealer didn't pay the full loan. It seems that the salesperson ismael didn't communicate about finding the exact payoff to his finance guy and instead, the finance person just paid the amount that was on paper. We called back to let them know. I spoke to their finance person toshi (who is very rude and condescending) and said he couldn't do anything for us anymore. I asked him if I could speak to a manager. He said he would have a manager call me that day. The day ended and no one called us back. I had to call back like 10 times to finally speak to a manager because no one ever picks up when transferred. The manager mike basically pulled the 'it's on the papers you signed' card. And said they couldn't do anything about it. I had to tell him to research the situation and at least speak to Ismael about what had happened. Long story short, they were dishonest and didn't keep their promise. Now my wife has to pay two loans because they didn't do their job. They have lost a loyal customer and our family as well. My family had previously purchased vehicles there but will never go back after this. I hope people don't get in the same situation and stay away from this place. More

#1WORST CAR DEALERSHIP!!! you will end up paying thousands more then blue book ,and then they try to sell u warranties that really arent what they tell u, like the "clear coat" you will end up paying thousands more then blue book ,and then they try to sell u warranties that really arent what they tell u, like the "clear coat", $999 is really a wax , and if your lucky enoff the extended warranty that it comes with make sure u know how much the deductible is not that it maters to much because the parts it covers arent anything ever needs to b replaced, they never call u back cant ever speak to a manager , I can go on and on, More

Great Experience We just bought a pre-owned Chevy Cruze last night. I had three that I was interested in. We were welcomed by Stefan, who I was able to share what my t We just bought a pre-owned Chevy Cruze last night. I had three that I was interested in. We were welcomed by Stefan, who I was able to share what my top choice was. From the minute he pulled the car around to the final drive off he was very personable, knowledgable and not pushy like past experiences with car salespeople have been. He answered every question that we had and kept us entertained as we waited for our turn in financing, and waited around to make sure we knew where our car would be serviced. I'm so glad that we chose to buy from Kuni! Thank you Stefan. We definitely recommend Kuni to anyone looking for an amazing car buying experience. More

Loved our experience Purchased a pre-owned Malibu at Kuni last week. Couldn't be happier with the service or the vehicle. It was a comfortable, friendly place to do busine Purchased a pre-owned Malibu at Kuni last week. Couldn't be happier with the service or the vehicle. It was a comfortable, friendly place to do business. The dealer was so helpful and never pushed anything on us. Helped us to get the payments we were looking for and even entertained our two little boys who were eager to get the the movie theater. I would recommend this place and this dealer to anyone looking. More

Best experience i have ever had at car dealership We were looking for a 2014 black mustang gt premium which was impossible to locate In santa clara county. We contacted Kuni dealership via internet sa We were looking for a 2014 black mustang gt premium which was impossible to locate In santa clara county. We contacted Kuni dealership via internet sale and spoke with Jessica Katz who made initial process stress free. We did application online even got price for trade in. We drove up from bay area met with Dave Forget who was Awesome the car was exactly what we wanted and Paul from finance worked his magic and got me a better deal then my credit union. The drive was worth it and I would recommend them to anyone looking for a new or used vehicle. More

Friendly, Professional, Stressless! I purchased my first CTSV from Hubacher (now Kuni) back in 2008 and was impressed enough with the entire staff to come back last week (2/27/15) and pu I purchased my first CTSV from Hubacher (now Kuni) back in 2008 and was impressed enough with the entire staff to come back last week (2/27/15) and purchase another. Coincidentally, the salesman who sold me my first V, assisted me last week and made my purchase VERY easy! Thank you Dave Forget for your professionalism, enthusiasm and friendly way...I won't shop anywhere else for a vehicle and I would recommend everyone else do the same. Thanks again for another great care-buying experience! More

Enthusiastically recommend this dealer to friends and family Kuni Cadillac is operated in a beautiful new facility with all the comforts of home. A new car purchase was welcomed by a knowledgeable and friendly Kuni Cadillac is operated in a beautiful new facility with all the comforts of home. A new car purchase was welcomed by a knowledgeable and friendly staff. Stefan in Sales and Brandi in Finance were very helpful and guided me through the purchase with precision and obvious concern for my best interest. I highly recommend Stefan at Kuni Chevrolet/Cadillac for your every new/used car needs. More

Great Customer Service Just purchased a Cadillac SRX from Kuni. Worked with Dave Forget. Really pleasant experience. Not pushy like other dealerships I have bought from prio Just purchased a Cadillac SRX from Kuni. Worked with Dave Forget. Really pleasant experience. Not pushy like other dealerships I have bought from prior. Really smooth process when signing and reviewing contract agreement. I will definitely buy from Kuni again and hopefully work with Dave. Thanks for the great service! -Cody Fertado More

Very Friendly Purchased a Pre-Owned Equinox from Jim Thuerwachter. He was very friendly and personable. He provided a relaxed environment where we felt comfortable Purchased a Pre-Owned Equinox from Jim Thuerwachter. He was very friendly and personable. He provided a relaxed environment where we felt comfortable and not obligated to purchase anything. He was also very thorough in showing us every detail about the car. I will be passing his business card along to my mother who will be purchasing a new car in the coming months. Kuni is a great place to buy a car. More

Great Experience I purchased a trade-in vehicle. Staff was friendly and not pushy. I especially appreciated, Julian, the salesman who helped me. I will definitely reme I purchased a trade-in vehicle. Staff was friendly and not pushy. I especially appreciated, Julian, the salesman who helped me. I will definitely remember them the next time I'm ready to purchase a car. More