Epic Chevrolet

Not good!! Communication not good! Telling customers one thing and not doing what they said they were going to do!!!! Waiting for call back and then me the custo Communication not good! Telling customers one thing and not doing what they said they were going to do!!!! Waiting for call back and then me the customer have to call to check status of my vehicle. I was told oh Rick didn't call you!!! He was suppose to. Ed should of called back and say hey Rick the service director is gonna call you back because he had to look into what was going on with your vehicle. More

Kind, patient, and very helpful. My girlfriend and I recently moved to the Bay Area from Seattle. Because she is a student and I am currently unemployed, we had a very tight budget. E My girlfriend and I recently moved to the Bay Area from Seattle. Because she is a student and I am currently unemployed, we had a very tight budget. Effie, from Kuni, was extremely patient and helped us find a car within our budget. More than that, he was very kind and took the time to answer all of our questions and volunteered information on topics we hadn't thought to approach. Having visited a couple of other dealerships, I can honestly say that Effie and all of the staff at Kuni were more professional than the others we visited and we felt very comfortable with their service. I would recommend Kuni and Effie to anyone! More

prompt friendly helpful service Greeted on arrival, questions answered, prompt friendly service. Very happy with KUNI CHEVROLET/CADILLAC. I don't know what else I can say. THANK YOU Greeted on arrival, questions answered, prompt friendly service. Very happy with KUNI CHEVROLET/CADILLAC. I don't know what else I can say. THANK YOU More

Keeping the "new car" thrill alive.... In the long run, I will receive the best ownership satisfaction by having my vehicles serviced by factory trained mechanics at the dealership that sel In the long run, I will receive the best ownership satisfaction by having my vehicles serviced by factory trained mechanics at the dealership that sells the brand, using genuine factory parts, and following manufacturers service schedules, with periodic inspections to look for potential problems before they become cascading breakdowns. I'd rather pay to replace hoses that are" sort of "OK" than pay to replace blown hoses as part of an engine rebuild caused by losing the coolant. Cars are expensive, no matter how they are treated, but I'm getting better value by driving a properly maintained Cadillac than I would be driving around being aggravated about the minor issues that I'll only seriously think about when the car grinds to an expensive, unscheduled halt. More

Kuni's emplpyres. From front door to leaving, the experience at Kuni's is like being home with family. Everyone is friendly, especially at 7:00 am! Well done! From front door to leaving, the experience at Kuni's is like being home with family. Everyone is friendly, especially at 7:00 am! Well done! More

Great Service Dept :) Had to take my ATS in for a cue update and oil change. As always, my service adviser Ed is awesome, but honestly they're all very nice. I've never Had to take my ATS in for a cue update and oil change. As always, my service adviser Ed is awesome, but honestly they're all very nice. I've never had a negative experience here and find Kuni to be the BEST dealership/service dept around. More

Very pleasant Every part of the visit was easy and the staff was efficient and friendly. I really appreciate the ride home, rather than having to arrange rides. Every part of the visit was easy and the staff was efficient and friendly. I really appreciate the ride home, rather than having to arrange rides. More

Car detailing Brought my car in for detailing and received excellent service. Arranged for a car while service was completed and my car looks amazing! Thank you I Brought my car in for detailing and received excellent service. Arranged for a car while service was completed and my car looks amazing! Thank you I will be back! More

Left my car dirty I brought my car in for a oil change on Saturday 8/22/15 and the service was fast and the people were hospitable. After I received my car however th I brought my car in for a oil change on Saturday 8/22/15 and the service was fast and the people were hospitable. After I received my car however there was oil all over my driver side floor matt, and on the driver side door. I noticed there was no seat of floor matt cover used to insure this wouldn't happen. It seems like a lack of concern on the their part. More

great buying experience, chris was very informative. Process was very easy, informative, low pressure, quick, left feeling great with my purchase. Prices on the vehicles were below most dealerships, keep Process was very easy, informative, low pressure, quick, left feeling great with my purchase. Prices on the vehicles were below most dealerships, keep up the good work. Your dealership is on the right track. More