Epic Chevrolet

Service okay, if you don't care about time Took my car in for service and it took them a week to even look at the car. When it was finally looked at all it needed was a battery. I only took it Took my car in for service and it took them a week to even look at the car. When it was finally looked at all it needed was a battery. I only took it to Chevy because the service code wasn't one that others knew of. When I took it in the service writer wasn't sure of the code either. The wait time was the worst part and after an online complaint they offered a loaner which helped. When I went back to get the loaner they were still telling people the wait was a week long. It's not reassuring to take your car in for service and not get it looked at right away or at most next day. How do you have that many cars waiting for service? More

Loyal Roseville Dealership Goer. I've been a regular at the Roseville reliable Dealership but ever since I've come to the Kuni Dealership, I've never gone back. Outstanding service pr I've been a regular at the Roseville reliable Dealership but ever since I've come to the Kuni Dealership, I've never gone back. Outstanding service provided at Kuni. They don't hound you about your vehicle, they just give you a packet of the services needed to be done on the car - they get the job done in a timely manner, have the car smelling great with car wash & their service men are much more pleasant than those at Roseville. Kuni has my service from here on out. More

great service!!!!!!!!!!!! the experience was excellent from start to finish; and I especially like the courtesy carwash, thanks. I look forward to my next car service, okay. the experience was excellent from start to finish; and I especially like the courtesy carwash, thanks. I look forward to my next car service, okay. More

OIL CHANGE They completed the oil change very fast and I was out of there in about 40 minutes. I didn,t realize there was no charge and would not be up to 50,000 They completed the oil change very fast and I was out of there in about 40 minutes. I didn,t realize there was no charge and would not be up to 50,000 miles More

Disappointed in service I brought my Traverse in for an oil change and tire rotation under the maintenance plan. I waited for about an hour for the oil change, which I didn't I brought my Traverse in for an oil change and tire rotation under the maintenance plan. I waited for about an hour for the oil change, which I didn't mind doing. When the technician came to let me know my car was ready he gave me the inspection report. This report showed that I needed a new air filter. It would have been good to know that while the car was in your shop, I could have had the filter replaced at the same time. Now I will have to take time from work, make an appointment and get the filter changed. Very inconvenient! Also, I was assured by your technician that the tires had been rotated (they had not been rotated the last two times I had come in). He said that he "specifically told the crew" to rotate the tires. Yet, when I got home, I looked at the tires and they had not been rotated. I know this because the front and rear tires on my car are not the same - two different brands with two different PSI ratings. Why would this be on my paperwork as having been done, and confirmed by your tech, only to have it not done? Makes me wonder if my oil change was actually done or only the indicator on the car reset to make it appear so. Integrity...You should have your technicians look into it. More

Used Car Purchase The staff and Effie was wonderful to work with and got me in and out within 2 1/2 hours. Quick and painless and minimal haggling. The staff and Effie was wonderful to work with and got me in and out within 2 1/2 hours. Quick and painless and minimal haggling. More

Oil Change Went in for my first oil change in a brand new Cruze, service was fast and courteous. Waiting room was spacious and clean. Will come back again. Went in for my first oil change in a brand new Cruze, service was fast and courteous. Waiting room was spacious and clean. Will come back again. More

Supported Us 100% We had multiple unexpected issues with the used car we purchased and Kuni Chevy supported us all the way until all issues were fixed. They never once We had multiple unexpected issues with the used car we purchased and Kuni Chevy supported us all the way until all issues were fixed. They never once gave us any push back. They were determined to make sure our experience had a positive outcome. I can't remember all the names, but our main contact, Mike De La Pena, really went to bat for both the company and my family and saved the day multiple times. Now a days this type of customer service and integrity is seldom found. Thank you Mike and Kuni Chevrolet, I will definitely be buying from you in the future. More

My Vehicle Repair. I always feel welcome and at home. My current and past experiences have been reassuring and comfortable. I have always been accommodated even when dea I always feel welcome and at home. My current and past experiences have been reassuring and comfortable. I have always been accommodated even when dealing with unpredictable issues regarding repair. More