Epic Chevrolet
Sacramento, CA
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1,585 Reviews of Epic Chevrolet
Excellent service I received excellent service. I wasn't pressured and was given great detail regarding my purchase. I would definitely refer others to Kuni Chevrolet. I received excellent service. I wasn't pressured and was given great detail regarding my purchase. I would definitely refer others to Kuni Chevrolet. I am satisfied with my purchase. More
Salesman review My salesman was my biggest influence of us purchasing our new vehicle. He was patient and knowledgeable about each and every vehicle that we were inte My salesman was my biggest influence of us purchasing our new vehicle. He was patient and knowledgeable about each and every vehicle that we were interested to know about. We will certainly recommend our family members and friends to Kuni Chevrolet Cadillac for all their vehicle needs. More
Condescending service person. Spoke to a women and set appointment to fix cruse control. She was very nice. Service man very condescending. Told him the driver assist need ser Spoke to a women and set appointment to fix cruse control. She was very nice. Service man very condescending. Told him the driver assist need service (read out on panel) and that cruse control was not working all the time.I told him that it works sometime and in the last 8 months 8 to 10 times it has not worked. the dash says driver assist needs service. I also told him it was working normal now. Steve got in the car and started playing with the cruse switch. The car was parked in your driveway. He said it is working normal and that it seems to be ok. I reminded him that it was normal now. We did this three times. Well it is not showing a code for it. I told him there is a code for it. He then asked me "what's the code" I said I don't know the code number but when you diagnose it it will tell you what the code is. In a real condescending voice it asks three times 'whats the code? whats the code? whats the code? JERK! I told him I didn't know the code number. You have to hook it up to diagnose the problem to get the code. I also told him there was a update for the navigation that needs to be done. I told him it takes 18 minutes for the update. He said "18 minutes" "18 minutes" as if to say how in the xxxx do you know that. I asked for a loner car while the vehicle was being worked on. He told me the girl was out to lunch and he can't authorize it. I told him to call her because I had already arranged it with her. He said he didn't how in the have her phone number. Kuni has to have her phone number. The cruse control was fixed. The update to the navigation was not done. Jim Saiers More
Excellent Service Kuni service center is efficient and courteous. They found the part needed for my Cadillac Station wagon in a timely manner and contacted me to make a Kuni service center is efficient and courteous. They found the part needed for my Cadillac Station wagon in a timely manner and contacted me to make an appointment . The service people were very helpful and courteous making sure I had transportation and kept me advised on the repair. I would highly recommend there Service Department to anyone More
Recall service Eric Soria is very friendly, professional and efficient!! My car was ready in record time, was charged and washed when I came to pick it up. All of th Eric Soria is very friendly, professional and efficient!! My car was ready in record time, was charged and washed when I came to pick it up. All of the service staff I encountered that day were very friendly. I will recommend Kuni Chevrolet service department to everyone! More
new truck purches I have used another Chevrolet dealer for years and became very unhappy I have been using kuni for all my service and decided to buy my new truck from I have used another Chevrolet dealer for years and became very unhappy I have been using kuni for all my service and decided to buy my new truck from them. It was a very low pressure deal and I felt comfortable throughout the entire deal . I will definitely make this my new dealership and will pass on the word to my friends. More
Purchased a used car (Volt) The sales agent Dave Forget (yep, that is his last name, I didn't forget) did an outstanding job working with us in an unrushed and patient manner. He The sales agent Dave Forget (yep, that is his last name, I didn't forget) did an outstanding job working with us in an unrushed and patient manner. He answered all of our questions and gave us "space" when we needed it to discuss among my wife and I. Negotiations weren't forced as the pricing was already within very reasonable parameters (we referenced KBB, Cars.com, even Craigslist). Once we struck a deal the paperwork was done easily without a lot of attempts to upsell by a very nice and personable Elizabeth D'Amore. She also allowed us time to review our documents and answered our questions fully. Really enjoyed the experience. Would recommend the dealership to others. More
i was optimistic and proved right by excellant service ! the battery in my 05 Corvette had finally given up and my "regular" aotu eletric person was BZ so i took a chance and rolled into the service bay, lea the battery in my 05 Corvette had finally given up and my "regular" aotu eletric person was BZ so i took a chance and rolled into the service bay, leaving the car running because it wasn't going to start if i turned it off! long story short, the service manager ok'd installing "my" Optima battery . Mr ED s. immediately called a service tech. to come and get the car. the conclusion to all this only took about 20-30 minutes and i was on my way! another great job....Thank you! ED T. More
Most relaxed car purchase ever Michelle was great to work with no pressure she was there to make sure I got the answers I needed, she enlisted nick to help with the more technical q Michelle was great to work with no pressure she was there to make sure I got the answers I needed, she enlisted nick to help with the more technical question. The supervisors were involved in the process but not as closer's just as support to the sales staff. I would recommend Kuni Cadillac to my family and friends. More
Great Service Kuni Chevrolet and Cadillac took care of my car problem efficiently and in a professional manner compared to another dealer;s sloppy service which Kuni Chevrolet and Cadillac took care of my car problem efficiently and in a professional manner compared to another dealer;s sloppy service which failed to solve the problem. More