Epic Chevrolet

Just great service work and sales people. The service was first class from adviser and his response in all the paper work to the tech that did all the oil change, install the new filter, The service was first class from adviser and his response in all the paper work to the tech that did all the oil change, install the new filter, tire rotation,and resetting all the DIC information. I am very pleased with all KUNI from the sale of the vehicle to the service. cou More

Very Satisfied I brought my Cruz in for a recall and oil change. I was met by a very friendly service rep (Eric). Because it was very cold he escorted me inside whil I brought my Cruz in for a recall and oil change. I was met by a very friendly service rep (Eric). Because it was very cold he escorted me inside while he stayed outside to do the check in of my car. I chose to stay and wait for my car. The lounge area is very clean and coffee pots are kept full and fresh. I was there for a couple hours while my car was being worked on. It didn't seem long at all tho,because of the friendly people employees and other customers waiting on their cars. I was very pleased with Eric ( smile on his face at all times) he explained what was done to the car and also about the recall that was on the car. I drove off in my beautifully cleaned car! Very,very happy with my experience at Kuni. More

Excellent Service by everyone There is nothing less than Excellence. Moe took very well care of us. All parties involved were great to work with and met all our needs. There is nothing less than Excellence. Moe took very well care of us. All parties involved were great to work with and met all our needs. More

Fast Oil Change Service and Omead is Awesome I gave 5 stars because of the service I received from Omead in the Express Oil Service Department. I had a very busy morning going on during Christmas I gave 5 stars because of the service I received from Omead in the Express Oil Service Department. I had a very busy morning going on during Christmas week when I brought my Cadillac ATS in for an oil change. I really needed to get back to work, but I also really needed an oil change. Omead greeted me and must have sensed my concern that the "express" oil service was estimated at an hour. I told him about my time crunch because of clients and headed off to the waiting area with my laptop. My awesome salesperson (two Cadillac's of three from Kuni - yay) greeted me as I went in and kindly gave me the wifi password. Anyway, 30 minutes later Omead foundme in the waiting area and tells me my car is done. He worked some magic and got my car done fast. I couldn't believe it and he saved the morning. I really needed to go back to work and thank goodness Omead is so awesome! More

Routine service but Took my car in for a 15,000 service on my spark EV, which primarily entails a tire rotation and some checks and lubrication. I'm assuming all that wa Took my car in for a 15,000 service on my spark EV, which primarily entails a tire rotation and some checks and lubrication. I'm assuming all that was done correctly, but the reason I didn't give 5 stars is because my passenger windows were rolled down slightly even though it is raining and resulted in my door handle areas getting wet. Not sure why they'd leave my windows rolled down when it was parked outside on a rainy day... More

Wonderful sales experience, horrible experience from service We bought a brand new car. The car needed (2) items to still be installed by dealership. After a great experience with the sales team in buying the ca We bought a brand new car. The car needed (2) items to still be installed by dealership. After a great experience with the sales team in buying the car, we had to bring the car back a week later to install the (2) items. At the point of sale we were told this would take only an hour, and they also told us that they would give us a loner car if we needed to for the day. So We made an appointment, and confirmed during the week. They assured us it would be a quick visit, and the loner car would be ready. We show up for our appointment, and they tell us it would be a couple of hours. (No biggie, we are getting the loner car.) however they knew nothing about the loner car. After 20 minutes they came back and said they don't have one to give us, but they called enterprise. We were at the dealership for almost 90 minutes before we were in a car. We had trouble at enterprise also. Took us over 2.5 hours to get our "loner." After about 5 hours or so they call us to let us know it's ready. We showed up about 25 min before closing. They did not tighten one of the items that were installed. He said there was no one here and asked us to come back again. The guy would not help us, there was no way that there was no on there with tools to fix this. Should only take 1-3 minutes to fix. So we had to bring it back two days later. The guy promised we would be rushed through, and only an hour or less. When my wife took it back it took them 90 minutes to install. The service team guy we dealt with was not helpful. Hopefully that does not speak for everyone. More

Excellent costumer service, work all the way happy ! Excellent costumer service, work, and dedication to the costumes I am extremely happy with everyone at Kuni Chevrolet, they check on everything even w Excellent costumer service, work, and dedication to the costumes I am extremely happy with everyone at Kuni Chevrolet, they check on everything even when you didn't asked, thank you! More

coolant leak Great service got my truck in right away and was it fixed in a day. Ed was on top of it, he always kept me informed with what was happening. Great service got my truck in right away and was it fixed in a day. Ed was on top of it, he always kept me informed with what was happening. More