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Epic Chevrolet
Sacramento, CA
1,585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,585 Reviews of Epic Chevrolet
January 12, 2016
Recent Transaction with Kuni Ali Fallahi was the individual who worked with us regarding our purchase of a 2013 Cadillac and he made the entire transaction very pleasant. Besides Ali Fallahi was the individual who worked with us regarding our purchase of a 2013 Cadillac and he made the entire transaction very pleasant. Besides having a wonderful personality and he is extremely knowledgeable in the product and very professional. Because of him and Victoria Lombard and am extremely impressed with Kuni Chevrolet Company. More
by richandlindacox
Verified CustomerEmployees Worked With
Ali Fallahi, Victoria Lombard
January 11, 2016
efficent ! at 10,ooo miles,it was time for the second oil change and tire rotation.....i got all that and a car wash within an hour..........efficent! at 10,ooo miles,it was time for the second oil change and tire rotation.....i got all that and a car wash within an hour..........efficent! More
by mstrippergalkira34
Employees Worked With
Ed Sumiyoshi
January 11, 2016
LIFETIME SATISFIED CUSTOMER I purchased my 2006 Hummer at the Hummer dealership that was next door to the Kuni I patronize in Sacramento. When the Hummer dealership closed I star I purchased my 2006 Hummer at the Hummer dealership that was next door to the Kuni I patronize in Sacramento. When the Hummer dealership closed I started car services at Kuni- Fulton. As the first and only owner my vechile has only been serviced by a hand full of people. I like the greetings you get when you pull up, and I like that the entire vehicle history is in the computer system. I like that I get a call with updates on the service and I like that I get a wash and sticker for next service. I really like that I was told that my vehicle is in really good condition with no major issues after 150,000 miles because I have heard som real horror stories. I will continue to get my vehicle services at Kuni as long as the level of service remains where it is or gets better. More
by Kathy
Employees Worked With
Hummer is not on the drop down list for vehicle brand., Eric Soria
January 09, 2016
excellent From the scheduling of my service appointment to the pick up of my escalade the staff was very accommodating and friendly. Ed Sumiyoshi is super and v From the scheduling of my service appointment to the pick up of my escalade the staff was very accommodating and friendly. Ed Sumiyoshi is super and very accommodating. More
by Kuni You're #1
Employees Worked With
Don't know name of others, Ed Sumiyoshi
January 08, 2016
Warranty work Ed is so easy to work with. He listens to all my concerns about my vehicle & keeps me updated. The techs have been very thorough. They are able to Ed is so easy to work with. He listens to all my concerns about my vehicle & keeps me updated. The techs have been very thorough. They are able to fix the problem & able to take care of other problems as they arise during the service. Nikki was also friendly & helpful in getting a loaner car to use & out the door & on my way. She greeted me by name when I returned to pick up my vehicle. More
by raiders95
Employees Worked With
Nikki, Ed Sumiyoshi
January 08, 2016
Visit 1-1-15 Everything was fine and hopefully the work was done as requested. I really appreciated the shuttle SUV to AND FROM home, so that it was practical to Everything was fine and hopefully the work was done as requested. I really appreciated the shuttle SUV to AND FROM home, so that it was practical to use. Bob the shuttle driver was great. Dan was nice and was efficient. I just miss the old greeter, who would assist you out of the car, get you a hot chocolate or whatever, and be solicitous. When I arrived, I stood in the driveway for about 5 minutes (and I was the only car in the driveway) before someone noticed I was there and found someone to assist me. More
by ungermanlaw
Employees Worked With
Bob the shuttle driver, Dan Landerholm
January 05, 2016
No review No comment. Not excited about the forged I put on this spot on order to get the message across..... I use you for service and sales because bi like do No comment. Not excited about the forged I put on this spot on order to get the message across..... I use you for service and sales because bi like doing business with you. Sinless with you. More
by USER2852
Employees Worked With
Eric Soria, Rick Latour
January 05, 2016
Recall and oil change Eric and Ed were both very helpful! It was a Saturday and they both were there to help me with what I needed. Don't particularly like to wait in a dea Eric and Ed were both very helpful! It was a Saturday and they both were there to help me with what I needed. Don't particularly like to wait in a dealership but they took great care of me! More
by ERIC_ALLER
Employees Worked With
Eric Soria, Ed Sumiyoshi
January 05, 2016
bad service I had a 9:00 am apt on 12/30, I was called the night before to confirm the appt. I was there at 8:30 am and was told I would be called back to let me I had a 9:00 am apt on 12/30, I was called the night before to confirm the appt. I was there at 8:30 am and was told I would be called back to let me know the status (this was a recall notice appt). Around 2:00 I called and the person I was dealing with he did not answer, I call the main number and asked for him and he answered immediately. I was told he would call me back in a little while, still no response. I called again to the main number because he didn't answer his number and he said it hasn't been touched and he would be out on Thursday and someone would call me and let me know the status. Again I called around 2 or 3 pm on Thursday and no answer so I left a message with the girl at service counter. Still no call so I called again and he said no one has worked or looked at it (mind you I had a 9:00 am appt the day before). He also told me that they had cars from last week (wk of Christmas) and they haven't even been looked at.....I told him I would be right down to pick mine up. I am very unhappy with the service. The Service Mgr did call me that night and said he would pick up my car and take personal responsibility of it - I told him he has lost my business and no thanks. Is this what I need to do to get service for my 08 CTS? I was confused also when I pulled in for my 9 am appt no one came out even though there were 4 or 5 people at their computers. Reliable Cadillac at least comes out to greet you and ask who your service person is....All in all, I will not be going back to Kuni - think I'll try the Cadillac dealer in Woodland. More
by valleygirlalways
Employees Worked With
Dan Landerholm
January 04, 2016
Love the Sevice Center 1st time to use Quick Service. My battery tanked on Saturday after the holiday. I expected to sit all day. Out in a hour. Thanks Guys! 1st time to use Quick Service. My battery tanked on Saturday after the holiday. I expected to sit all day. Out in a hour. Thanks Guys! More
by CJNILAND
Employees Worked With
Abraham Contreras
