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Epic Chevrolet
Sacramento, CA
1,585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,585 Reviews of Epic Chevrolet
February 19, 2016
Very poor follow through, no return phone calls. Started out good, but the follow up and return of phone calls was very poor. The rep, Eric was out of office, but I made at least 3 calls, talked to Started out good, but the follow up and return of phone calls was very poor. The rep, Eric was out of office, but I made at least 3 calls, talked to receptionopist, as the voice messages were not returned. She said someone would call back shortly. No call was returned, after my 3 requests. My repair was over $4000, so it was important, as well as my attempts to plan my schedule, but no follow up. After pick up, I mentioned this to Eric, he apologized and said it would never happen again. As I drove home, however, the truck was steering to the right. I tried to call Eric, and it went to voice mail. Another day has passed, and still no return phone call. All calls are bounced back to receptionist, and they promise connection to someone, but no one ever calls! Not very happy, as the service completed may have been good, but rotating wheels, and doing the brakes, may have required a realignment, as the car pulls strongly to the right. It did not have that issue when I brought it in. More
by Chris Sordi
Verified CustomerEmployees Worked With
Eric Soria
February 18, 2016
Great Customer Service: Perfect Vehicle for our family! Kuni Chevrolet went above and beyond to help us with our recent Cadillac purchase. They even delivered the vehicle to us! Thanks for everything Dave! Kuni Chevrolet went above and beyond to help us with our recent Cadillac purchase. They even delivered the vehicle to us! Thanks for everything Dave! More
by coxtrevor
Employees Worked With
Dave Forget
February 16, 2016
Awesome! Completely satisfied with my car buying experience I was completely satisfied with this experience from the time I walked onto the lot to search for a vehicle to purchase and still after I had purchase I was completely satisfied with this experience from the time I walked onto the lot to search for a vehicle to purchase and still after I had purchased and left with my vehicle of choice. More
by kaikai9273
Employees Worked With
Teresa Kurtz, Ali Fallahi, Toshi Merritt
February 16, 2016
The one True mettle The one true measure of any organization is how they handle a customer when things don't go as planned. I was "completely satisfied" with the entire The one true measure of any organization is how they handle a customer when things don't go as planned. I was "completely satisfied" with the entire process until I drove home and realized that in my model of new car, Cruise Control, unlike floor mats or a heater, is truly still an option. The dealer responded with a great solution that both gets Cruise Control in my new Cruze (can you even imagine a Cruiseless Cruze? The puns were endless...) and meets my wallet a very reasonable half way. So the question, would I recommend Kuni Chevrolet? YES Rod Manchester Pioneer, CA More
by rosevillerod
Employees Worked With
Dave Forget, Eric Soria
February 16, 2016
Friendly Service personal were very nice. They addressed the issue we brought the car in for. All was under factory warranty. They also were able to order othe Service personal were very nice. They addressed the issue we brought the car in for. All was under factory warranty. They also were able to order other items requested More
by adams5400
Employees Worked With
Dan Landerholm
February 15, 2016
GREAT service I always get GREAT service on my vehicle. Their mechanic Mark Groux ALWAYS takes great care of my truck and me, going above and beyond, he's the BEST! I always get GREAT service on my vehicle. Their mechanic Mark Groux ALWAYS takes great care of my truck and me, going above and beyond, he's the BEST! Any factory updates, topping off fluids, and even a fresh wash! More
by JOHN63
Employees Worked With
Mark Groux
February 15, 2016
Love the service Every time we bring our truck in for service or a check up. We get splendid service and experienced personal at a dealership we can trust. Every time we bring our truck in for service or a check up. We get splendid service and experienced personal at a dealership we can trust. More
by mkichaelmike
Employees Worked With
Abraham Contreras, Omead Anwar
February 15, 2016
Cadillac Purchase I recently visited Kuni Cadillac Chevrolet dealership to test drive a car advertised. I was quickly met by a friendly and knowledge salesman, Moe, who I recently visited Kuni Cadillac Chevrolet dealership to test drive a car advertised. I was quickly met by a friendly and knowledge salesman, Moe, who assisted me in the process. After making the decision to purchase, I was impressed on how great the buying experience was. Definitely one of the easiest car purchases I've made and easy to leave happy. Great job! More
by JJPRIMICERIO
Employees Worked With
Moe Aslerosta
February 15, 2016
great experiance as soon as we got there they had our car ready to go. The sales man Effie was very professional and made the process of buying a new car easy. as soon as we got there they had our car ready to go. The sales man Effie was very professional and made the process of buying a new car easy. More
by missylawson23
Employees Worked With
Effie
February 13, 2016
Service Kuni has the best overall staff when it comes to service! Ed in the service department is always very friendly and without exception very helpful. Kuni has the best overall staff when it comes to service! Ed in the service department is always very friendly and without exception very helpful. More
by SILVA_JOIE
Employees Worked With
Dave Forget, Ed Sumiyoshi
