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Epic Chevrolet
Sacramento, CA
1,585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,585 Reviews of Epic Chevrolet
March 11, 2016
AWESOME I JUST BOUGHT MY VEHICLE ON THURSDAY AND THERE WAS A SMALL GLITCH IN THE COMPUTER WHICH CAUSED MY TRUCK TO SHUT DOWN WHILE DRIVING. I CALLED AT 9, DRO I JUST BOUGHT MY VEHICLE ON THURSDAY AND THERE WAS A SMALL GLITCH IN THE COMPUTER WHICH CAUSED MY TRUCK TO SHUT DOWN WHILE DRIVING. I CALLED AT 9, DROPPED OFF MY VEHICLE BY 12 AND HAD IT BACK BY 4. GREAT JOB :) More
by tiffbeeher
Verified CustomerEmployees Worked With
Dan Landerholm
March 10, 2016
Didn't take as long as last time. Thank goodness. Problem nb Its bad enough to worry about how long a service, oil change will take. Yes this time it was shorter. But this time the engine warning is on, so tom Its bad enough to worry about how long a service, oil change will take. Yes this time it was shorter. But this time the engine warning is on, so tomorrow I will call for an appointment for Saturday. The bad thing is it has a great sales department but the service center sucks. So I get to waste my time to fix a problem I didn't have before I had the car serviced. YES I have checked the oil, and yes They did put oil in it. More
by Bob
Employees Worked With
Elizabeth D'Amore, Omead Anwar, Jesse Felton
March 10, 2016
Poor customer service I brought my Volt in for service and it was my understanding that my first two years of service were covered. I come to find out that it was 2 years I brought my Volt in for service and it was my understanding that my first two years of service were covered. I come to find out that it was 2 years or 24k miles. Unfortunately, I was slightly over the 24k miles and was denied the free service. Also, when I picked the car up, I asked if my tires were rotated and I was told they were not because that was an extra expense. If that is the case, why wasn't I asked if I wanted that service performed? Finally, the wash job was terrible and the interior was not vacuumed. Overall the service was terrible and I will not bring my car back to Kuni for service. More
by stuarts
Employees Worked With
Not sure, it was your oil change rep
March 09, 2016
Overall pleasant experience It took longer than expected but they kept me informed on progress and completion time They provided a loaner car so there was no inconvenience to me It took longer than expected but they kept me informed on progress and completion time They provided a loaner car so there was no inconvenience to me on the delayed completion. More
by allanl1954
Employees Worked With
Ed Sumiyoshi
March 09, 2016
Due Bill work completed as requested We came in on a Saturday to have Due Bill work completed on a used car we recently purchased. The work was done within the time that was scheduled. We We came in on a Saturday to have Due Bill work completed on a used car we recently purchased. The work was done within the time that was scheduled. We came up from the Fresno area and were treated extremely well. The Sales and Service staff at Kuni accommodated us for all of our reasonable requests. Thank you. More
by DKOCHERGEN1
Employees Worked With
Mike Sales Manager, Darren in Service, Roy Prasad
March 08, 2016
horrible This has been the worst experience ever. Kuni has acknowledge that there is something wrong with my car but because my check engine light is not on me This has been the worst experience ever. Kuni has acknowledge that there is something wrong with my car but because my check engine light is not on means tbey can not fix anything. So long story short is, i was givin my car back and told theres nothing they can do. So having a warranty got me no where and kuni feels that my family saftey is not a factor what so ever. More
by mreidderf1
Employees Worked With
Eric Soria
March 08, 2016
Warranty and oil change I have been to other dealers for similar repairs but Kuni went above the rest when they fixed what I had asked, shuttled me back and forth and even wa I have been to other dealers for similar repairs but Kuni went above the rest when they fixed what I had asked, shuttled me back and forth and even washed my truck! More
by Congostuff
Employees Worked With
Moe Aslerosta, Dan Landerholm
March 07, 2016
Misunderstanding? Unless I misunderstood when I received a call from the service manager (perhaps Vince?), shortly after submitting my previous service center survey, I Unless I misunderstood when I received a call from the service manager (perhaps Vince?), shortly after submitting my previous service center survey, I believed he said he was going to mail vouchers for a $100.00 service credit, and a free synthetic oil change, each to be used at a time of my choosing, to me. Unless it is in today's mail, I have yet to receive. More
by PHILLIJ
Employees Worked With
Ed Sumiyoshi
March 04, 2016
Service Excellent job! The experience at this dealership was outstanding. My car was serviced in a timely manner and got me back out on the road. Excellent job! The experience at this dealership was outstanding. My car was serviced in a timely manner and got me back out on the road. More
by waddles10
Employees Worked With
Dan Landerholm, Eric Soria, Ed Sumiyoshi, Rick Latour, Abraham Contreras, Omead Anwar, Stephen Riolo, Gary Bishop, Teresa Glandon, Vanessa Hernandez, Rebecca Marksman
March 03, 2016
Satisfied Came in and was welcomed in a professional manner and I was satisfied with the service from everybody that helped me the day i got my new Chevy Cru Came in and was welcomed in a professional manner and I was satisfied with the service from everybody that helped me the day i got my new Chevy Cruz. More
by ziadassad1961
Employees Worked With
Elizabeth D'Amore, Ali Fallahi, Dominick Caserta, Randy Hutchinson
