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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

February 11, 2024

Great experience. They were there to help me before and after I purchased my vehicle. More

by Theodoreharden916
Recommend Dealer
Yes
Employees Worked With
Rob and Alex
Feb 13, 2024 -

Epic Chevrolet responded

Theodore, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Epic Chevrolet! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 11, 2024

Work was quick and done right Service was done on time and quickly. Was kept informed along the way More

by jeraldnielson
Recommend Dealer
Yes
Feb 13, 2024 -

Epic Chevrolet responded

Thank you for the feedback, Jerald! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 11, 2024

The staff is attentive and prompt. The overall attitude of the dealership is to provide a caring and expert experience. More

by Pete R
Recommend Dealer
Yes
Employees Worked With
Chris Perez
Feb 13, 2024 -

Epic Chevrolet responded

Peter, I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 10, 2024

Live in Colorado. Art worked to get my deal done. He was able to deliver my car 1/2 ways. Met Ronnie in Salt Lake city. Switched vehicles. Great transaction. Vehicle More

by Tim S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rounak (Ronnie) Singh Saini, Alex Zamora, Art Robinson
Feb 13, 2024 -

Epic Chevrolet responded

Thank you for leaving us this review, Tim. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 10, 2024

Listened to what my needs were and went out of their way to find the right car for me. Outstanding performance. More

by MELVIN.DORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Dion Ball
Feb 13, 2024 -

Epic Chevrolet responded

Thank you for your wonderful feedback, Melvin. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 10, 2024

Super friendly and helpful. Appreciated the shuttle Super friendly and helpful. Appreciated the shuttle Words More

by tkmac50
Recommend Dealer
Yes
Employees Worked With
Julia
Feb 13, 2024 -

Epic Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 10, 2024

Lied to me, was not honest. Unethically called me to tell me my car was ready for pick up. Charged me and if I don't notice it, I would have driven off without the work being do More

by Velaz247
Recommend Dealer
No
Employees Worked With
Andrew
Feb 12, 2024 -

Epic Chevrolet responded

Hello, I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can with more information so we can work on a resolution together. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 10, 2024

They charge me for the diagnostics and they didn't find any problem, they said they need to remove every cable to see the and they are going to charge me $250 per hour for 6 hours More

by Marilulu1971
Recommend Dealer
No
Employees Worked With
Andrew Hoffman
Feb 12, 2024 -

Epic Chevrolet responded

Mari, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 10, 2024

I had an overall pleasant experience, but when I drop off my car first thing in the morning and I hear nothing by the end of the day and have to assume my car is being kept overnight without being notified I More

by Ericnsac
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 13, 2024 -

Epic Chevrolet responded

Eric, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 09, 2024

I was disappointed you no longer include tire rotation in a $110 oil change. I buy Cadillacs because I want Cadillac service (have owned 2 cadillacs & will by a Lyriq when this car is done) More

by MAMASALAMA60
Recommend Dealer
No
Employees Worked With
Joe was the service rep I. checked in with. He was friendly and professional.
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