Epic Chevrolet
Sacramento, CA
Filter Reviews by Keyword
By Type
1,585 Reviews of Epic Chevrolet
Live in Colorado. Art worked to get my deal done. He was able to deliver my car 1/2 ways. Met Ronnie in Salt Lake city. Switched vehicles. Great transaction. Vehicle Art worked to get my deal done. He was able to deliver my car 1/2 ways. Met Ronnie in Salt Lake city. Switched vehicles. Great transaction. Vehicle was perfect!! Thanks 😊 More
Lied to me, was not honest. Unethically called me to tell me my car was ready for pick up. Charged me and if I don't notice it, I would have driven off without the work being do Unethically called me to tell me my car was ready for pick up. Charged me and if I don't notice it, I would have driven off without the work being done to it. I was charged and still don't have my vehicle. More
They charge me for the diagnostics and they didn't find any problem, they said they need to remove every cable to see the and they are going to charge me $250 per hour for 6 hours any problem, they said they need to remove every cable to see the and they are going to charge me $250 per hour for 6 hours More
I had an overall pleasant experience, but when I drop off my car first thing in the morning and I hear nothing by the end of the day and have to assume my car is being kept overnight without being notified I my car first thing in the morning and I hear nothing by the end of the day and have to assume my car is being kept overnight without being notified I find that problematic, at the very least I should be called and notified, not me having to call prior to closing. I had to make arrangements to rent a car and not knowing didn't help. Car was fixed as promised and quoted. However I had asked for an oil change as well once primary issue was resolved. My car was ready to be picked and when I asked about the oil change that I requested. It was never done and had been forgotten, then there were more issues with the oil change, which would have been caught and since it would have required more time and cost, and with me returning my rental. I opted not to have that done. So Andrew was super pleasant and professional, there were definitely things that were missed. Just my opinion. More
I was disappointed you no longer include tire rotation in a $110 oil change. I buy Cadillacs because I want Cadillac service (have owned 2 cadillacs & will by a Lyriq when this car is done) a $110 oil change. I buy Cadillacs because I want Cadillac service (have owned 2 cadillacs & will by a Lyriq when this car is done) More