 
        Epic Chevrolet
Sacramento, CA
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1,586 Reviews of Epic Chevrolet
Very rude parts department, Purchased a fuel pressure regulator 2002 tahoe,part was bad,making a clicking sound (defective).Warrantied the part.Got another one installed it doing the same thing, had to regulator 2002 tahoe,part was bad,making a clicking sound (defective).Warrantied the part.Got another one installed it doing the same thing, had to install my old part which is NOT clicking, I asked for a refund, they refuse.Danny Velasco said the part cannot be bad 2 time, I told him that it should not be clicking like that.i said just give me refund I'm having to drive 30min one way,and I've been there 3 times already.I don't want to deal with your parts department,They don't care about the customer. More
Parts department is rude and seem to just give you the wrong parts. I came here because it's close to home but the inconvenience is not worth it. The customer service is by far the worst these guys are un wrong parts. I came here because it's close to home but the inconvenience is not worth it. The customer service is by far the worst these guys are unprofessional and don't give a crap about having customers come back. More
My truck had a major problem. Chevy worked through a couple of setbacks and got the job done , always keeping me informed at every step. Took care of my concerns and gave me a nic Chevy worked through a couple of setbacks and got the job done , always keeping me informed at every step. Took care of my concerns and gave me a nice truck to use. I was happy with the end result. More
I have been bringing my Cadillac to Epic service center since 2021. Convenient to schedule maintenance. My vehicle notifies me through the my Cadillac app and allows me to make appointment online. My Servi since 2021. Convenient to schedule maintenance. My vehicle notifies me through the my Cadillac app and allows me to make appointment online. My Service manager Joe helped me navigate what I needed for my 45000 mile service as to avoid duplicating what had already been completed. Joe informed me of a Wire that had damage found during inspection. Work completed and picked up my vehicle washed and vacuumed. More
Great experience! Easy, fast and Ross was so knowledgeable and nice. I stopped In to look at a used car and with his help and advice I left with a brand new car and lo Easy, fast and Ross was so knowledgeable and nice. I stopped In to look at a used car and with his help and advice I left with a brand new car and love it!! More
I had a transmission issue with my 2018 Colorado & Epic Chevrolet gave me the best customer service I have ever had! A AAA dealership with awesome service! Thank you Epic Chevrolet for the outstanding cust Chevrolet gave me the best customer service I have ever had! A AAA dealership with awesome service! Thank you Epic Chevrolet for the outstanding customer service! More
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