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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

July 31, 2024

Parts department is rude and seem to just give you the wrong parts. I came here because it's close to home but the inconvenience is not worth it. The customer service is by far the worst these guys are un More

by camilarose0212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Taylor
Jul 31, 2024 -

Epic Chevrolet responded

Thank you for sharing your feedback. I understand how frustrating it must have been to experience poor service and incorrect parts. At Epic Chevrolet, I strive to provide excellent customer service and appreciate your input as it helps us improve. I encourage you to reach out to me directly so I can address your concerns more effectively. I value your business and hope to have the opportunity to serve you better in the future. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

March 12, 2024

My truck had a major problem. Chevy worked through a couple of setbacks and got the job done , always keeping me informed at every step. Took care of my concerns and gave me a nic More

by JERRYBOLIN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service rep Chris
Mar 14, 2024 -

Epic Chevrolet responded

Thank you for sharing your experience with us, Jerry! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

March 12, 2024

I have been bringing my Cadillac to Epic service center since 2021. Convenient to schedule maintenance. My vehicle notifies me through the my Cadillac app and allows me to make appointment online. My Servi More

by JGSTEELMAN
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service
Mar 14, 2024 -

Epic Chevrolet responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

March 11, 2024

Very good Just like sales person Don’t like to write English is my second language More

by Vladimir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Morris
Mar 12, 2024 -

Epic Chevrolet responded

Your great feedback truly made our day, Vladimir! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

March 11, 2024

Art and mike were great and easy to work with, great selection of vehicles awesome experience More

by scottieb130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RodolfoAlberto(Rudy) Castillo, Mike Nelson, Art Robinson
Mar 13, 2024 -

Epic Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Scottie! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

March 11, 2024

Great experience! Easy, fast and Ross was so knowledgeable and nice. I stopped In to look at a used car and with his help and advice I left with a brand new car and lo More

by ZOEYHOOPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross , RodolfoAlberto(Rudy) Castillo, Jerry Torres
Mar 13, 2024 -

Epic Chevrolet responded

Zoey, I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! We understand that buying a car is an important decision and I am honored that you chose Epic Chevrolet. Please feel free to contact me if you have any questions about your new purchase. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

March 10, 2024

I had a transmission issue with my 2018 Colorado & Epic Chevrolet gave me the best customer service I have ever had! A AAA dealership with awesome service! Thank you Epic Chevrolet for the outstanding cust More

by Christopher Castellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kalem, Logan Miller
Mar 12, 2024 -

Epic Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience, Christopher! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

March 10, 2024

I'm always treated with respect, and each time I go no matter who I get the service is always excellent. More

by Robin W.
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 12, 2024 -

Epic Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Robin. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

March 09, 2024

Pleasent, satisfied It was a pleasant experience and I'm very satisfied My agent was very friendly More

by ILOPEZ3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden
Mar 11, 2024 -

Epic Chevrolet responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

March 09, 2024

Everyone was super helpful and knowledgeable! I felt like people were being transparent and I never felt pressured. Aiden really got me hooked up with an awesome car! I’m so happy with my Bolt EU More

by rebecca.b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Dion Ball, Aiden Draper
Mar 12, 2024 -

Epic Chevrolet responded

Rebecca, thank you for taking the time to provide us such great feedback! I am always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Epic Chevrolet! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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