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Envision Toyota of West Covina
West Covina, CA
196 Reviews
West Covina Toyota in West Covina, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We also speak Spanish, Mandarin, Arabic, Vietnamese, Tagalog, Indonesian, Hindi, Urdu, Ibo. We invite you to browse our online inventory, schedule a test drive, and investigate financing options through our website. You can request more information about a vehicle by calling 866-849-1739.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 196 reviews
February 16, 2021
Don't go there, worse services, un-professional. I looked for sienna, I told them I can pay off, so give a good deal. There was last left, the sticker price is $43k, they quote final price was $57k include t for sienna, I told them I can pay off, so give a good deal. There was last left, the sticker price is $43k, they quote final price was $57k include tax. I was so xxxx off and try to leave. Then they hold my ID and try to stop me to argue the price. I don't even wanna say one more word to these xxxxer. This was super bad experience ever. More
by peterysc
Employees Worked With
Nelson Temores
February 05, 2021
We just bought a new car from Alan Chang. He is very nice, professional and with a great attitude. He explained all the details of what we concerned with enough patience. I’m happy about the experience nice, professional and with a great attitude. He explained all the details of what we concerned with enough patience. I’m happy about the experience here with his assistant. More
by Elva
Employees Worked With
Alan Chang
January 28, 2021
Manuel saldana service advisor is trash he does not know. What. Customer. Service is need. More professional people. As. Service. Adviser will. Not. Come. Back ever. To this. Location they.have. know. What. Customer. Service is need. More professional people. As. Service. Adviser will. Not. Come. Back ever. To this. Location they.have. Nothing But. Unprofessional people there don’t. Waist. Your. Time dealing. With. This non. Educated. People More
by Chino2944
Employees Worked With
Manuel Castro
January 12, 2021
Worst customer services ever. Wasting customers time. Not available at the scheduled appointment. Emailed confirmation with car model and color. When I came they said they didn’t have it. Not recommended thi available at the scheduled appointment. Emailed confirmation with car model and color. When I came they said they didn’t have it. Not recommended this place. More
by Knguyen1119
Employees Worked With
James lucas
September 12, 2019
They work for their own interest not for the customers. Don't buy your car in this dealership, they are working for their own interest and not for the customer. They charged me so many warranties that are n Don't buy your car in this dealership, they are working for their own interest and not for the customer. They charged me so many warranties that are not needed like to Eco Black and Red Alert. Sales person did not explain that there's additional cost for those items until you got your paper works. The Sales person, Sales Manager and Finance Manager lied to us. They trade their integrity for money. Don't buy from this dealership!!!!! More
by Meo
Employees Worked With
Daniel Rocha and Daniel (Sales Manager)
