Envision Toyota of Milpitas

100,000 mile service A bit more expensive than I hoped it would be, but they always do a good job. Very clean and careful during COVID. Surprised that I had a nail in on A bit more expensive than I hoped it would be, but they always do a good job. Very clean and careful during COVID. Surprised that I had a nail in one tire and a cut in another, but they took care of it! More

Mike Jimenez and his staff is amazing! Very informative and helped me understand how to take care of my beautiful 2006 Tacoma 4x4 TRD Sport! Thanks for everything! and helped me understand how to take care of my beautiful 2006 Tacoma 4x4 TRD Sport! Thanks for everything! More

Bad customer service in the sales department This one star is for the sales department. The salesman was nice at the beginning but once we tried to negotiate for the price, him and his manager we This one star is for the sales department. The salesman was nice at the beginning but once we tried to negotiate for the price, him and his manager were not helpful at all. They didn't want to bargain with you, they gave you a final price and goodbye. The salesman was inpatient and it was all on his face even he had a mask on. I would not come to this dealership ever again because they are not professional, they give you attitude once they know you are trying to pay less money, and who doesn't negotiate for a better price when shopping a car? Very bad customer service, don't even know how they qualified to be working in the sales department. Even at the end we might not make a deal, they should at least show professionalism instead of showing their ugly temperament. More

Reza Khan did a GREAT job ! Reza Khan continues to be the most professional service provider that I have ever known. He is the reason that I go to Piercey Toyota, when I almost Reza Khan continues to be the most professional service provider that I have ever known. He is the reason that I go to Piercey Toyota, when I almost went back to Fremont Toyota, which is much closer to my work, almost 9 years ago. He is very thorough, very precise and has an excellent understanding of simple solutions for every day problems with my Car. Reza is the Best ! I look forward to seeing him every time. I have enjoyed my experiences with all of the service personnel with Piercey. but Reza is a 1-2 levels above them. Best Regards, Gerald Sobeck LCDR U.S. Navy- Retired More

Excellent service, no issues. This place is amazing, they always treat you well and provide great service. I live in San Jose and make the drive because of the service. This place is amazing, they always treat you well and provide great service. I live in San Jose and make the drive because of the service. More

#10 Service It took way too long, at least four and a half minutes, to get waited on with _ a reserved timeframe. After check in the service (a minimal oil chang It took way too long, at least four and a half minutes, to get waited on with _ a reserved timeframe. After check in the service (a minimal oil change and liquids refill) took one hour and thirty-four minutes. Long morning to say the least. Had a 9:40 appointment, drove away at 11:45. Ugh! More

Viet was an extremely friendly, as well as knowledgeable Service Advisor. I will definitely return to Piercy Toyota. We have four Toyota’s that I will have Serviced here. Service Advisor. I will definitely return to Piercy Toyota. We have four Toyota’s that I will have Serviced here. More

In terms of professionalism, Courtesy, Comfort for customers who are waiting..... I've never been to any car dealer that comes close to meeting Piercey's attributions. I'm thinking of getting a non-To customers who are waiting..... I've never been to any car dealer that comes close to meeting Piercey's attributions. I'm thinking of getting a non-Toyota car, but my biggest hesitation is in losing Piersey. Truly the best. More

Don’t ever buy a car with this dealer. Sold me a brand new car that was defective. Before 2 years and less that 18.000 miles start having issues with blind spot monitor. They removed the rear bumper to in new car that was defective. Before 2 years and less that 18.000 miles start having issues with blind spot monitor. They removed the rear bumper to inspect and they said car was involved in a collision and was taken to a body shop. This never happen. I spoke with dealer manager and Toyota corporation explain situation and they did not believe me. Really sad experience since it is not my first Toyota bought from a dealer. Ask me if I ever going to buy another Toyota!! More

he is very accomodating and willing to help me purchased my car . he let me choose my dream car , and even search for it in other dealer. my car . he let me choose my dream car , and even search for it in other dealer. More