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Envision Toyota of Milpitas
Milpitas, CA
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general oil change and overall truck status Philip stated the my non-appointment status may be longer than anticipated. I have never had a problem with this in the 20+ years I've been with Pier Philip stated the my non-appointment status may be longer than anticipated. I have never had a problem with this in the 20+ years I've been with Piercey. So he booked me in as an express oil change. I was out in under two hours. I was able to get work done at the computer stations and then on my way. More
thanks! They did a thorough review of my car after I heard a noise from possible road object and reapplied paint protection after vandal keyed my car requirin They did a thorough review of my car after I heard a noise from possible road object and reapplied paint protection after vandal keyed my car requiring repainting - all at no charge! Glad I bought my car at Piercey! More
Service Center Evolves Initially, when I bought my car and serviced with Piercey Toyota it has evolved into a very customer centric service center from 2011 to now. I have Initially, when I bought my car and serviced with Piercey Toyota it has evolved into a very customer centric service center from 2011 to now. I have never had problems with any service to my car, but initially the making of appointment, getting service advisors to intake car for service on appointment, and getting back car from service has improved, extremely. I am happy with the service center evolution. I am more concerned with sales department, and its inability to recognize as the customer car ages, they don't talk customer about trade-ins, and not following through with requests to show new cars as the customer is waiting for the car to be serviced. I think this coupling between the service and sales is a weakness of the dealership. More
Exceptionally great He was very helpful and explain with details and patience plus kindness and politeness! Also quick work done and inform me asap! I am a happy customer He was very helpful and explain with details and patience plus kindness and politeness! Also quick work done and inform me asap! I am a happy customer! Thank you so much! God bless! More
Great service advisors Excellent and knowledgeable service advisors. Very professionally run service department. Pleasant and clean waiting area. Kid friendly. Work cubi Excellent and knowledgeable service advisors. Very professionally run service department. Pleasant and clean waiting area. Kid friendly. Work cubicles on a first come first serve basis. More
very good service Fast and good service, we always use this place for our car servicing. Staff is also good and friendly. Would definitely recommend this place to custo Fast and good service, we always use this place for our car servicing. Staff is also good and friendly. Would definitely recommend this place to customers. More
recall service, maintenace service and new tires purchased. service great, but did take a Toyota corporate response. Recall response great. Shuttle came in handy. One minor item, service tech forgot to put bac service great, but did take a Toyota corporate response. Recall response great. Shuttle came in handy. One minor item, service tech forgot to put back Toyota center cap for rear right wheel rim. Will go back to dealer for the cap. Probably tech was rushing to get my Prius Plugin car on time promised. Outside of that, no complaints. More
Good Service. Great experience I am happy with the service. Booking the appointment is easy. They send a video of any recommendations if required. The service advisor explained ever I am happy with the service. Booking the appointment is easy. They send a video of any recommendations if required. The service advisor explained everything in great detail. Overall very happy. More
GREAT EXPERIENCE I would recommend this dealership to anyone, people were nice and patient and willing to work with you on what your trying to get!. I would definitely I would recommend this dealership to anyone, people were nice and patient and willing to work with you on what your trying to get!. I would definitely say if your looking for a car/truck, I would recommend you ask for Gagan & Frank. Two great sales men I got to meet during my experience!. Thank you for working with me on getting the truck I've wanted. More
Happy customer Thankful to have dexter as my service advisor and make all the arrangements to get my car fixed that day. Recommend friends and family to come here. Thankful to have dexter as my service advisor and make all the arrangements to get my car fixed that day. Recommend friends and family to come here. More