Envision Toyota of Milpitas

Quck service turn around Length of time to complete service was ok, but not great, needs to be improved. Oil Change and tire rotation lasted 2.5hrs. It definitely can be impro Length of time to complete service was ok, but not great, needs to be improved. Oil Change and tire rotation lasted 2.5hrs. It definitely can be improved further. A video clip of the diagnosis (i.e. transmission fluid & steering wheel fluid) was sent as a text, but was not explained and documented on the paperwork. Severity of diagnosis was not explained. More

Service Center All of the Service Center employees went above and beyond my expectations. Chris Abernathy listened to my situation and made accommodations that fit All of the Service Center employees went above and beyond my expectations. Chris Abernathy listened to my situation and made accommodations that fit my needs. Chris Wilson continued the same approach of listening and making accommodations and delivered my car back to me after all of the services were completed. Thank you, Jackie Durant More

Scheduled Maintenance and no problems Service Techs were clear with their inspection of my car and Service Advisor was quick to follow up with my questions. Piercey Toyota makes sure that Service Techs were clear with their inspection of my car and Service Advisor was quick to follow up with my questions. Piercey Toyota makes sure that I am still happy that I bought a Toyota and ensures that I will remain loyal to the brand More

Very Good for the last 10+ years. I have been buying & servicing all my Toyota's at Piercey. Well pleased with everyone I have done business. I go back to the early days when they we I have been buying & servicing all my Toyota's at Piercey. Well pleased with everyone I have done business. I go back to the early days when they were on First Street.... More

happy with the service Service manager, reza khan, was knowledgeable and understood customer's needs, service was done as promised. The technical aspects were explained to m Service manager, reza khan, was knowledgeable and understood customer's needs, service was done as promised. The technical aspects were explained to me in an easy to understand way. The service manager treated me with respect. More

Pleased with the service She did everything to meet my requests. She was so patient with me and answer all my questions. By looking at my history and she can tell, explain and She did everything to meet my requests. She was so patient with me and answer all my questions. By looking at my history and she can tell, explain and advise me well. More

6 month service Great support and explanation of repair/services needed. Chris helped me find the best cost effective solution to replacing my defective front calipe Great support and explanation of repair/services needed. Chris helped me find the best cost effective solution to replacing my defective front caliper. Adding blah blah to meet the ridiculous 25 word minimum requirement:( More

Excellent Service I was impressed with the quick and thorough service. I was offer a ride to my work instead of waiting in the dealership. This is a plus for me becau I was impressed with the quick and thorough service. I was offer a ride to my work instead of waiting in the dealership. This is a plus for me because I value my time very much. More

service completed repair excellent recall RAV4 on time , quality ok work and friendship the best Toyota service Piercey , they have great customer , on bay completed repair excellent recall RAV4 on time , quality ok work and friendship the best Toyota service Piercey , they have great customer , on bay area I recommended service advisement his name Reza Khan More

Excellent I was so please with the services provided last week friendly knowledgable well trained services staff. I will for sure come back for services or buyi I was so please with the services provided last week friendly knowledgable well trained services staff. I will for sure come back for services or buying new car. Thank you More