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Envision Toyota of Milpitas
Milpitas, CA
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I came to this dealer many time from 2010 when I bought my Toyota Rav-4..But this is my first time I did come without an appointment !!! I called for my service a week before but never can get the return c my Toyota Rav-4..But this is my first time I did come without an appointment !!! I called for my service a week before but never can get the return call for appointment of service !!! I called again and somebody hung up my phone !! At that time I did not know what to do, at last I just can drive there , but lucky..I met my service guy who help me a lot... More
I've always used Piercy. Since Covid sip, I'm scared to come in because each time I come in, people do NOT have their masks on and I have to shout at them and talk to the service manager. I'm a disabled se come in because each time I come in, people do NOT have their masks on and I have to shout at them and talk to the service manager. I'm a disabled senior and resent that they think it's funny when I ask, tho the service mgr did get on the com and tell his guys to put on their masks. My service rep Huong is no longer there - staying home taking care of her kids during the covid sip. She knew me and my car. Ricardo looked up my car and said I NEEDED some service. Since these are items I normally got during big service (like 100K), I didn't know if I needed it or not. I'm retired and no longer commuting so I am not driving as much. I did them any way. Spending over $600 is a hardship for me. But the only way I can make my 20 yr car work to 25 or more years is to keep up the maintenance. If they made the camry or corrolla like they did in 2000, I'd buy another. My sister and nephew bought the new ones in 2019, and I don't like them. Too darn big. I ramble cause I'm a grouchy old lady now. More
employee stepped in oil and left partial footprint on the driver side tan colored carpet, took me an hour to clean with dawn, hot water and scrub brush to remove stain. Service tag number was crumpled up an driver side tan colored carpet, took me an hour to clean with dawn, hot water and scrub brush to remove stain. Service tag number was crumpled up and left on passenger seat, chair adjustment was changed. Service sheet and inspection report inconsistent: asked for rotate tires but not checked off on inspection report, was it done? Walter was courteous, and waiting area was clean. More
Rich and others assisted the process of the purchase. They are friendly and helpful which made the process easy. Thanks specially to Rich’s willingness to go extra miles to satisfy the need of customer. They are friendly and helpful which made the process easy. Thanks specially to Rich’s willingness to go extra miles to satisfy the need of customer. Thank you for the whole team. More
Went here first since it was close to home. Rod, sales manager was arrogant. Doesn’t listen to what clients want, even cuts me off when I’m speaking! So no, I do not recommend buying a car here if you wan manager was arrogant. Doesn’t listen to what clients want, even cuts me off when I’m speaking! So no, I do not recommend buying a car here if you want your experience to be stress free More
Transmission sensor issue Took a couple of tests to determine the issue but eventually found the problem. Should be good for now. Service Rep kept me informed/updated. Diagnost Took a couple of tests to determine the issue but eventually found the problem. Should be good for now. Service Rep kept me informed/updated. Diagnostics were expensive but hopefully worth it More
Excellent Rod Lejat is the man to see if you need car!He'll not just help you but treat as a family so you know you're getting a good deal. Rod Lejat is the man to see if you need car!He'll not just help you but treat as a family so you know you're getting a good deal. More
TOTAL CUSTOMER SERVICE Hi highly recommend Piercey Toyota in Milpitas for service. I have used them for years and would never go anywhere else. They are reliable, reasonab Hi highly recommend Piercey Toyota in Milpitas for service. I have used them for years and would never go anywhere else. They are reliable, reasonably priced and they care about us, their customers. I have never been disappointed with the service they provide. I usually deal with Mike Tran, and he is top notch! I can;t say enough good things about him!! More
Great Service 150K Miguel Lopez is always very helpful in deciding which service is more important when you're on a budget. That's is why we always return, we trust Mi Miguel Lopez is always very helpful in deciding which service is more important when you're on a budget. That's is why we always return, we trust Miguel as our service advisor and appointments are always easy to get service is quickly done. More