Envision Toyota of Milpitas

execellent Mile is a very helpful he took his time go thru all the paperwork & when I don't understand the equipment or anything he took his time explain until Mile is a very helpful he took his time go thru all the paperwork & when I don't understand the equipment or anything he took his time explain until I understand the car. More

Great service from technician, but advisor needs training We've always had great service from the technicians here at Piercey Today. We purchased our fifth vehicle from them, and with that, Toyota's prepaid o We've always had great service from the technicians here at Piercey Today. We purchased our fifth vehicle from them, and with that, Toyota's prepaid oil change. The advisor gave my wife a hard time about the frequency of our oil changes (which is scheduled for every 5,000 miles/ 6 months). She stated that our last oild change was completed in September, and that we were not due for another oil change for anither six more months. I have never heard of yearly /10,000 mile oil changes. Our document clearly stated 11 oil changes in five years, but the advisor insisted that we were scheduled for yearly oil changes (that would make our plan an 11 year plan). She said "I'll let you don't this time..." But told my wife that she would not allow it next time. More

Prompt service! Jason is great to work with and provides helpful insight into recommended service that is needed and what can wait until later. Service was done 30 mi Jason is great to work with and provides helpful insight into recommended service that is needed and what can wait until later. Service was done 30 minutes ahead of schedule, which was really appreciated! More

5K Maintenance Service The service was quick and excellent. The team here is very supportive and very quick. Would definitely recommend my friends. The only drawback was the The service was quick and excellent. The team here is very supportive and very quick. Would definitely recommend my friends. The only drawback was they do not include Car Wash in their service. More

Clint Santiago's (service advisor) review Clint was very friendly and explained the 30K service requirements. I purchased air filters prior to my service which saved me some money...mainly the Clint was very friendly and explained the 30K service requirements. I purchased air filters prior to my service which saved me some money...mainly the cost of labor. Clint showed me the highlights of the service technician findings via shop video. Mostly all were yellow warnings on wear and nothing required at this time. They rotated my tires and put the best 2 on the front. All in all everything went well for the 30K service. More

Excellent customer service i was given a great deal As soon as i arrived i was given great customer service i found the car i wanted and Toyota helped me get the car i wanted i would definitely recommen As soon as i arrived i was given great customer service i found the car i wanted and Toyota helped me get the car i wanted i would definitely recommend Toyota to a family member More

Amazing customer service!! They are the best!! My last Toyota from them is still in great condition after 21 years!!!! Thank you so much for being so awesome!!!! They are the best!! My last Toyota from them is still in great condition after 21 years!!!! Thank you so much for being so awesome!!!! More

Piercy Toyota Service The appointment was for standard maintenance service. The technicians were knowledgeable and professional. They answered my questions and made sure th The appointment was for standard maintenance service. The technicians were knowledgeable and professional. They answered my questions and made sure that I understood their answers More

Good Service and Nice Staff The whole maintenance process lasted 2 hours, including regular maintenance items and replacing call-back air bags. The staff are friendly, and profes The whole maintenance process lasted 2 hours, including regular maintenance items and replacing call-back air bags. The staff are friendly, and professional. Good service. More

5 starts Chen Zaballero is the best sales|fleet manager I have ever worked with! We’ll definitely be back to see Chen when looking for another new vehicle! Chen Zaballero is the best sales|fleet manager I have ever worked with! We’ll definitely be back to see Chen when looking for another new vehicle! More