Envision Toyota of Milpitas

Excellent response to an earlier call and upon arrival Bought the Camry followed by the the Prius. Been doing business with PIercey for about 20 years. Consistent, thoughtful and thorough service. The vi Bought the Camry followed by the the Prius. Been doing business with PIercey for about 20 years. Consistent, thoughtful and thorough service. The video camera, new service technique, is helpful. Technician reported it as satisfactory and rated the condition as medium severe. Need to know more about that. More

good service experience My car has been serviced at Piercey since I bought it in 2009. On this last maintenance the service rep took a good deal of time to search through hi My car has been serviced at Piercey since I bought it in 2009. On this last maintenance the service rep took a good deal of time to search through history and look for any recalls and/or recommended service. They do a good job of keeping me informed and warning me of items that will need to be serviced in the future. More

Marvin is AWESOME! Marvin went above and beyond to make sure I stayed up to date with my multi-day repair (even during his day off!) . He noticed the problem was common Marvin went above and beyond to make sure I stayed up to date with my multi-day repair (even during his day off!) . He noticed the problem was common amongst my vehicle and even got the cost covered under a warranty exception. Now that is service! More

Great service Made appointment online for 65K and Prius recall. Dropped off at 9:30am. Completed a little over promised time of 2pm. No issue. Offer to make nex Made appointment online for 65K and Prius recall. Dropped off at 9:30am. Completed a little over promised time of 2pm. No issue. Offer to make next appt in 6 month. More

Sales Team I purchased a vehicle yesterday and the sales team were so professional from start to finish. The whole transaction were smooth like butter! I wil I purchased a vehicle yesterday and the sales team were so professional from start to finish. The whole transaction were smooth like butter! I will definitely recommend this dealership with my friends and family. More

Very long wait time Took 7 hours to identify a nail in a tire and change it!! I know that I didn't have an appointment, but still that's an awful long time! Took 7 hours to identify a nail in a tire and change it!! I know that I didn't have an appointment, but still that's an awful long time! More

Maintanence Overall is good but labor is almost 4 times of the parts price. Compare to other body shops and it is pretty expensive. FYI. Please evaluate if it i Overall is good but labor is almost 4 times of the parts price. Compare to other body shops and it is pretty expensive. FYI. Please evaluate if it is possible to lower the price. Thanks. More

Excellent Service at Piercey Toyota I recently had my 2005 Prius serviced at Piercey. As usual I found the service to be excellent. My advisor, Mike Tran gave me accurate information as I recently had my 2005 Prius serviced at Piercey. As usual I found the service to be excellent. My advisor, Mike Tran gave me accurate information as to what needed to be done, the cost and the time it would take. I felt that the work was done well and at a reasonable price. More

Most outstanding vehicle purchase experience ever Piercey Toyota is outstanding !!! Naveed was my salesperson. Super friendly. I called ahead of time, so he was waiting for me when i arrived. He has a Piercey Toyota is outstanding !!! Naveed was my salesperson. Super friendly. I called ahead of time, so he was waiting for me when i arrived. He has a great demeanor, super knowledgeable about all features of the vehicle and was with me the whole time. Never left we waiting. There was no pressure and I got a great deal! This is significant to me since for every vehicle purchased over the last 30 years (7 or so) i have always ended up in front of the sales manager. I am a good negotiator and typically the salesman taps out and sends me to the Sales Manager. For this deal, Calvin was the sales manager. While Naveed handled my deal, which only took two back and forth conversations, after we settled on a price i was so happy i wanted to meet Calvin in person, since he ultimately gives the approval for the sale price. He was so nice, and not crabby like other sales managers i have encountered over my lifetime. I could tell that his professionalism and personal demeanor is an example set my him for all other staff on his team to emulate. Mai handled the Finance. She is so sweet, very professional and so pleasant to visit with as she wrapped up my deal. Truly Excellent. . The specific thing that makes Piercey and the team i worked with on my purchase so exceptional is their focus on the relationship- not milking you for as much $$ as possible. They realize that if you leave happy you will come back and recommend others. Much better in the long run than them getting an extra $500. I highly recommend Piercey to anyone looking for a great selection, very modern facility, and a highly professional and friendly staff. Save yourself time, frustration and money and Go Here! More

Minor Service completed on time. Service at Piercey Toyota is always thorough and expertly done, but you have to schedule enough time there .For example, a minor Service including an Service at Piercey Toyota is always thorough and expertly done, but you have to schedule enough time there .For example, a minor Service including an oil change will take over two hours. More