Envision Toyota of Milpitas

Excellent Service I lived in East Bay but done all 2 years or 25,000 mi ToyotaCare maintenance at Piercey Toyota for only 1 reason - Quality of Work and Excellent custo I lived in East Bay but done all 2 years or 25,000 mi ToyotaCare maintenance at Piercey Toyota for only 1 reason - Quality of Work and Excellent customer experience. More

Fixing driver's side mirror After my 50k mile service, I noticed that driver's side mirror did not dip when I reversed the car. I was too busy to take the car back until 2 months After my 50k mile service, I noticed that driver's side mirror did not dip when I reversed the car. I was too busy to take the car back until 2 months later. Walter Yamamoto took the car in and had it fixed with no charge. Thanks Walter for taking good care of me. I bought the car from Piercey Toyota and have them service this car from day 1. More

Very good experience on buying car from Piercey TOYOTA Trade in 2009 RAV4 with 2018 RAV4. The sales representative Tony giving us very good suggestions. We satisfy the services provided from Piercey TOTOT Trade in 2009 RAV4 with 2018 RAV4. The sales representative Tony giving us very good suggestions. We satisfy the services provided from Piercey TOTOTA. Thanks! More

Service for 45k Quality of Service was great. Chris (Christopher Abernathy) from Service Dept is awesome. Great to interact with him. Gives fair and honest observatio Quality of Service was great. Chris (Christopher Abernathy) from Service Dept is awesome. Great to interact with him. Gives fair and honest observation about the vehicle's condition and suggests what needs to be done immediately and what can be scheduled for some time later. Even the Service Technician's video of his review of the car's condition is of great help as you never get to see what they see when you drop off your vehicle and head back to work. More

Great Service The customer experience was very nice! Dexter took very good care of me. They gave me a ride home, called me to let me know what was wrong with my car The customer experience was very nice! Dexter took very good care of me. They gave me a ride home, called me to let me know what was wrong with my car before doing any work, and called me once my car was ready. They even brought me my house keys when I left it was the dealership! The whole experience was less than 2 days. More

Great but forgot about wheel alignment package The service is great but the advisor forgot to remind me that I have a wheel alignment package. So I missed getting the wheel alignment done while my The service is great but the advisor forgot to remind me that I have a wheel alignment package. So I missed getting the wheel alignment done while my car was in for a 35K routine service. More

Hybrid System Problem Jazz and the Piercey Toyota tech (sorry don't know his name) did a great job identifying the issue and getting back to me quickly. They worked with me Jazz and the Piercey Toyota tech (sorry don't know his name) did a great job identifying the issue and getting back to me quickly. They worked with me to get the part replace and had the car ready ahead of time. Great job !! More

Great customer service/buying experience with Chen Zaballero Very knowledgeable, courteous, efficient, and caring person who helped us with picking and purchasing our car- Toyota Rav 4 SE model. I appreciated th Very knowledgeable, courteous, efficient, and caring person who helped us with picking and purchasing our car- Toyota Rav 4 SE model. I appreciated the attention to detail and assistance. Thanks Bhuvaneshwari Jayaraman More

Mike Tran is the best!!!! Mike Tran my service adviser is awesome. He's the sole reason I choose Piercey for my car service needs. Otherwise I would take it elsewhere. I trust Mike Tran my service adviser is awesome. He's the sole reason I choose Piercey for my car service needs. Otherwise I would take it elsewhere. I trust Mike, he doesn't try to scare me on what service I should get, and recommends what is truly what I need safety wise. Mike Tran keeps me up to date with my service completion, I like getting videos from the technician of the condition of my car. If I have anything urgent or time constraint, Mike does his best to work with me to get out of the dealership on time. More

#1 Service Manager, Jazz Singh I brought my car in for a soft brake pedal. This visit I met Jazz. He was concerned that the problem appeared to be ongoing. He not only reviewed the I brought my car in for a soft brake pedal. This visit I met Jazz. He was concerned that the problem appeared to be ongoing. He not only reviewed the history, carefully, but assigned my car to a Sr. Mechanic. A diagnostic was performed and it revealed air in the brakes. He provided outstanding customer service by updating me on the mechanics findings and also by letting me know how long the wait would be. I am very pleased to report that after 11 months of this problem, Jazz and the Sr. mechanic, both made me feel safe behind the wheel once and for all. I will continue to ask for Jazz for future appointments. Goodbye Fremont Toyota, hello Piercey. More