Envision Toyota of Milpitas

New Home This location is a great place for me to visit and get service done on my vehicle. Quick and excellent service. The place looks great and is close to This location is a great place for me to visit and get service done on my vehicle. Quick and excellent service. The place looks great and is close to Great Mall for you to wait for your vehicle. More

Nice service and very accomodating Experience a very accomodating and friendly staffs, very satisfied with the service, explain everthing that I need to know and what service is needed Experience a very accomodating and friendly staffs, very satisfied with the service, explain everthing that I need to know and what service is needed to my car More

Recall Excellent customer service. Good communication with the rep. They check my tire also, the engine was also check. I would recommend this shop to friend Excellent customer service. Good communication with the rep. They check my tire also, the engine was also check. I would recommend this shop to friends and family. More

Purchased a new Toyota Camry Hybrid through Costco's Program Pari at Piercey Toyota was friendly, professional, knowledgeable and showed great customer service. I submitted a request through Costco's Auto progra Pari at Piercey Toyota was friendly, professional, knowledgeable and showed great customer service. I submitted a request through Costco's Auto program for both a Toyota Camry Hyrid and Honda Accord Hybrid. Received emails from both right away. Pari from Piercey Toyota followed up with a phone call and we had a nice friendly conversation about what I was looking for. She had a car waiting for me to look at that she thought fit my criteria and I ended up purchasing that car. I appreciate that she listened to what I wanted and took the extra effort to identify the car before I arrived at the dealership. More

Not so smooth start I was 5 minutes early the service writer was 5 minutes late and his computer was down, for at least a week he said. He was very professional after I I was 5 minutes early the service writer was 5 minutes late and his computer was down, for at least a week he said. He was very professional after I asked to be checked in. My appointment was for 8:am and was attended to around 8:20 so I went from 1st in line to about 15th. I do not completely fault J. M. Piercey should have his computer repaired. More

Great Communication with Service Advisor I spoke with Jazz ahead of the appointment and he pre-ordered parts. He was professional and kept me updated with work progress. The car was ready whe I spoke with Jazz ahead of the appointment and he pre-ordered parts. He was professional and kept me updated with work progress. The car was ready when promised. It was a pleasure working with him. More

Consistently excellent service I am really pleased with the consistency in providing top quality service. Very easy to walk in and get same day service without an appointment. Thank I am really pleased with the consistency in providing top quality service. Very easy to walk in and get same day service without an appointment. Thank you! More

GREAT JOB Marvin was very helpful and accommodating. He patiently explained to us what's going on with our vehicle and what needs to be done. He consistently fo Marvin was very helpful and accommodating. He patiently explained to us what's going on with our vehicle and what needs to be done. He consistently followed up and updated us. He did a great job and very good customer service! More

Outstanding service department Toyota Piercey has a Great service team! They are Very productive and well staffed and very nice. The workers explain about your car and not give you Toyota Piercey has a Great service team! They are Very productive and well staffed and very nice. The workers explain about your car and not give you a run around. I’d recommend them. The station for the waiting area very clean and lots of seating. ( 5 stars for that.) You feel welcome when you come here. More

Great customer service Marvin Mallari was very gracious in my customer service appointment. My engine light was on and I found out it was because my gas cap wasn't screwed o Marvin Mallari was very gracious in my customer service appointment. My engine light was on and I found out it was because my gas cap wasn't screwed on all the way (stupid me!). Yet Marvin deducted my cost as a "lesson learned" and I was very grateful. His all around service was excellent. I highly recommend working with him. More