Enterprise Car Sales Memphis
Memphis, TN
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11 Reviews of Enterprise Car Sales Memphis
I AM TAKING THE TIME TO GIVE ENTERPRISE CAR SALES A ZERO STAR RATING!!! I'VE EXPERIENCED IN THE PAST AN EXCELLENT EXPERIENCE WHEN STEVEN WAS ALIVE BUT THE LAST TWO TIMES HAVE BEEN xxxx ON WHEELS!! BRIA ZERO STAR RATING!!! I'VE EXPERIENCED IN THE PAST AN EXCELLENT EXPERIENCE WHEN STEVEN WAS ALIVE BUT THE LAST TWO TIMES HAVE BEEN xxxx ON WHEELS!! BRIAN SOLD ME A KIA OPTIMA AND HE HAD EXPERIENCE WITH ONE OF THE LENDERS BY WORKING WITH THEM IN THE PAST!! WHEN I SIGNED A CONTRACT LAST YEAR, I ASKED BRIAN TO EXPLAIN THE CONTRACT TO ME BY ME NOT BEING CAR INDUSTRY SAVVY. HE STAYED ON HIS PHONE WITH HIS WIFE AND WENT AS FAR AS CALLING HER TO ASK HER WHAT SHE WAS DOING IN THE MIDDLE OF HIM SUPPOSEDLY ASSISTING ME! HE LIED TO ME WHEN I ASKED QUESTIONS ABOUT THE INTEREST RATE AS WELL AS THE TERMINOLOGY OF THE CONTRACT! HE RUSHED ME THROUGH SIGNING THE CONTRACT AND TREATED ME TERRIBLY AS A CUSTOMER! I'M NOW STUCK IN A INTEREST PAYING CONTRACT WHERE I STARTED OFF WITH THE PAYOFF PRINCIPLE OF $29,000 AND NOW ALMOST 11 MONTHS LATER OF PAYING $790.00 ALL OF MY PAYMENTS WENT TOWARDS DAILY INTEREST THAT I WAS NOT MADE AWARE OF UNTIL NOW!!! MY ENDING PRINCIPLE BALANCE IS $28,000 AND THAT'S BULL CRAP! HE KNEW I WAS A SINGLE MOTHER WHEN I GOT THIS CAR AND LIED TO ME! I WOULD NOT REFER ENTERPRISE TO MY WORST ENEMY!!! THANKS FOR THE TRAUMA AND HORRENDOUS SERVICE. OH AND STICKING ME WITH A CAR THAT I'LL NEVER PAY OFF DUE TO DAILY INTEREST THAT HE KNEW ABOUT EITH THIS LENDER!! HE IS RUDE & UNPROFESSIONAL! More
I just had a horrible experience with Enterprise Car Sales in Memphis. The salesman's name is Nikkous Crump. I will write in detail my experience later, but I hope this will stop anybody that's about to Sales in Memphis. The salesman's name is Nikkous Crump. I will write in detail my experience later, but I hope this will stop anybody that's about to do business here. More
Easy to do business with ! This was a pleasant experience. Steven and Travia were low key, answered all my questions, and were a pleasure to deal with. The whole transaction to This was a pleasant experience. Steven and Travia were low key, answered all my questions, and were a pleasure to deal with. The whole transaction took only 2 hours, including a 20 minute test ride. This included buying my old car, for which they offered a fair trade in. I highly recommend them. More
AWESOME Custromer Service Over the past 15 years, I have done Customer Satisfaction and Customer Retention consulting with car dealerships in AR, LA, MO, MS, TN, and TX. Addit Over the past 15 years, I have done Customer Satisfaction and Customer Retention consulting with car dealerships in AR, LA, MO, MS, TN, and TX. Additionally, I have done vehicle appraisals at a local dealership. So its fair to say, I know more than most about the car business. This week, a dear friend was shopping for a vehicle for her mother in NC. She found a 2018 Nissan Rogue at Enterprise Car Sales and asked me to check the vehicle out. So I did an appraisal walk-around, test drove the Rogue with her, assured her it was in very good condition and it was very competitively priced for the Memphis market. Besides this being a really good vehicle and a really good deal, I was MOST IMPRESSED with the Sales People (Jenelle Edwards / Sales Manager and Jim Peppmuller / Sales Consultant). This was a TRULY No Pressure Sales Process. Also, I was impressed that sales people who were not involved in the deal were Very Courteous and Customer-Focused! With CONFIDENCE I FULLY RECOMMEND including Enterprise Car Sales in your vehicle shopping process!!! More
Eager To Please I drove 2 1/2 hours to test drive the truck. It was as nice looking as the pictures. Memphis had it transferred from Nashville so they were unfamilia I drove 2 1/2 hours to test drive the truck. It was as nice looking as the pictures. Memphis had it transferred from Nashville so they were unfamiliar with the vehicle. After working with me on my trade in, we came to a mutual agreement and I was driving the truck back to Missouri. There ended up being some issues with the truck but they stood behind it and took care of everything. I am very pleased. More
Never Again Will never again purchase a vehicle from Enterprise nor would I recommend anyone else purchase a vehicle. Very disappointed and anger about the enti Will never again purchase a vehicle from Enterprise nor would I recommend anyone else purchase a vehicle. Very disappointed and anger about the entire process More
Great experience The sales staff were very nice and went out of their way to a compare me. Great price, hassle free purchase. It was all good. The sales staff were very nice and went out of their way to a compare me. Great price, hassle free purchase. It was all good. More
Excellent customer service and value! From the time that I found a car online, to having it transported 200 miles for me to test drive, to the test drive and purchase, everything went as s From the time that I found a car online, to having it transported 200 miles for me to test drive, to the test drive and purchase, everything went as smooth and stress-free as possible. The staff were very friendly and accommodating throughout our purchase experience. No haggling, no gimmicks and no pressure! We were so pleased that we will definitely shop there again. More