
Encore Chrysler Dodge Jeep Ram
Mobile, AL
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world's worst communication between check-in and mechanics over the last year I've been dealing with problems that they took upon themselves to work on on my vehicle changed out injectors without pe mechanics over the last year I've been dealing with problems that they took upon themselves to work on on my vehicle changed out injectors without permission injectors failed a few months ago brought it in again for the same thing happening waited all day to get a call to tell me my air filter is dirty didn't even check pressure on injectors you think if it has the same problem it did last time that would mean check injectors right or is that just me a non-certified mechanic that knows more than the mechanics in the shop More
Worst dealership I’ve ever dealt with. Asked for an OTD price on a CPO vehicle. Received the quote and they added a $2999.00 paint & interior protection package. They also said it wasn’t a Asked for an OTD price on a CPO vehicle. Received the quote and they added a $2999.00 paint & interior protection package. They also said it wasn’t a CPO vehicle, when it clearly says it is on their website. I wouldn’t buy a car from this dealer if you paid me. If I could leave a -5 star rating, I would. Run the other way if you’re thinking about buying a car from these people. More
Cortez was a great help as a salesman, we were narrowing it down between two jeeps my wife liked ended up with more options than the other one but less money it down between two jeeps my wife liked ended up with more options than the other one but less money More
Had a great experience. My salesman Gavin was absolutely great! If I'm ever in the market again I won't hesitate to come back and see him. My salesman Gavin was absolutely great! If I'm ever in the market again I won't hesitate to come back and see him. More