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Ross Downing Chrysler Dodge Ram of Mobile
Mobile, AL
337 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 337 reviews
Verified Customer
July 10, 2026
The service guy we dealt with was great. However when we were told that my jeep was ready and started to drive off the check engine light was on again for a different reason. I would have th However when we were told that my jeep was ready and started to drive off the check engine light was on again for a different reason. I would have thought the mechanic would have tested it out before saying it was ready for pick up. More
by leeann.taylor1957
Employees Worked With
Ronald in the Service Desk
July 07, 2026
Good customer service. A little misleading when it comes to what the customer wants…for years I’ve been getting oil change plus tire rotation, this time was no different ex A little misleading when it comes to what the customer wants…for years I’ve been getting oil change plus tire rotation, this time was no different except the forgot the tire rotation More
by ericrobinson357
Employees Worked With
Ron Reed
July 07, 2026
Fast, patient, knowledgeable, attentive , relatable. Price was right. Everything was explained in detail. Satisfied. Pleased with my purchase Price was right. Everything was explained in detail. Satisfied. Pleased with my purchase More
by WENDY.JACKSON
July 01, 2026
Ross Downing is by far the best Jeep dealership in Mobile Alabama. If you are considering a new Jeep purchase or service you must talk with them. Alabama. If you are considering a new Jeep purchase or service you must talk with them. More
by tnhowell30
Employees Worked With
June 30, 2026
Brought the challenger in to have the A/C fixed. ..evaporator core was leaking..I under stand its a time consuming job ..hence the labor cost so we're up to $2500+ .. then the tech proceeds to tell m ..evaporator core was leaking..I under stand its a time consuming job ..hence the labor cost so we're up to $2500+ .. then the tech proceeds to tell me how he has to change out the ECM because it's not telling the compressor to come on another $1500+ more dollars. Then some other odds and ends and other part I whish I could post the quote...anyway we up to $5700...$5700???? Enter Fadallas Auto Air ....i asked can you check to see what's needed to completely fix my A/C ....after checking and replacing all the needed components and replacing heater core since we were already deep into the dash, they fixed it for $2228.00.....seems like the ECM is working just fine now🤔 it told the compressor it's time to work🤔 over a $3000 dollar difference...its hard to trust you when you are either 1. Not as competent as you need to be about your own products and or how to fix them 2. Trying to get over on me by selling me parts I don't need ... More
by cutitlow
Employees Worked With
Didn't work with these
